A Knaresborough woman has won the palliative care award at the national finals of the Great British Care Awards.

Karen Crampton is live-in carer from Carefound Home Care, Harrogate. The company is a provider of local home care services that enable older people to live at home and has branches in Wilmslow, West Bridgford, Harrogate and York.

As a professional live-in carer, Ms Crampton provides round-the-clock care to her clients in their own homes. The role enables patients to remain at home, including at the end of life.

The Great British Care Awards celebrate excellence across the care sector and took place at the ICC in Birmingham on March 22.

Ms Crampton was named as the national winner of the palliative care award, recognising the end-of-life care she provides to older people in their own homes. She previously won the regional award at the Yorkshire & Humberside event at the Royal Armouries in Leeds.

TV celebrities Rylan Clark and Steve Walls presented the award to her at the awards ceremony.

Ms Crampton said:

“I feel a little overwhelmed, but winning this national award was just really wonderful. I really do love my job and even though it’s challenging and hard work at times, the joy I get out of giving such personal care when it truly matters outweighs it all. I truly care for my clients and their families and want them to feel safe in the knowledge that everything will be taken care of with dignity and respect for all involved.

“I have worked at Carefound Home Care for almost seven years now and giving such personal, one-to-one care is so rewarding and I can honestly say it’s the best feeling of job satisfaction I have known.”

Karen Crampton and Leonnie Martin from Carefound Home Care at the Great British Care Awards

The judges of The Great British Care Awards said:

“Karen’s exceptional compassion and understanding of the importance of love and quality experiences shine brightly. Going beyond the norm, she helps individuals create lasting memories, including outings in her motorhome. Her remarkable outlook on death is a gift to those facing it, making her a true inspiration.”

Carla Hainsworth, registered branch manager at Carefound Home Care in Harrogate, added:

“We’re incredibly proud of Karen for this national recognition of the outstanding care she provides to her clients. She has demonstrated a passion for providing palliative care at home and helps families to experience sensitive and dignified care at the end of life.

“We know that over 70% of people would prefer to die at home (according to Dying Matters, 2017) and Karen’s well-deserved award is a great example of how live-in care can make this happen and avoid unnecessary admissions to hospital.”

Read more:

• Sewage spills in Nidd and Ure more than doubled in 2023 
• Stinger ends 100mph police chase in Knaresborough

This story is sponsored by Vida Healthcare.

James Rycroft, Managing Director, discusses how Vida Healthcare is leading the way in the provision of care for people living with dementia.

Supporting the dementia journey

When we founded Vida, our aim was to create a safe place for people living with dementia and their families, where our staff would be trained as dementia ambassadors. Over the years we’ve looked into and deployed a range of alternative approaches and techniques. This innovation has given us the tools to provide outstanding care to our residents. We’re so proud to play a part in people’s dementia journeys. We’re always looking out for new approaches that support their wellbeing.

Our care is centred around taking the time to get to know our residents and support them as individuals. By learning about their family and friends, hobbies and interests, likes and dislikes, we can make meaningful connections. That helps people to feel at home. We are also passionate about providing the most effective care by keeping up to date with the latest research and findings, alongside drawing on our high level of clinical expertise.

We continue to secure numerous awards and accolades as a result of our continued drive for excellence. As of June 2023, all three care homes are rated ‘Outstanding’ by the Care Quality Commission.

Our specialist houses

We have worked closely with healthcare experts, specialist architects, interior designers and landscape gardeners to help create unique environments in our homes. Every element, from our residents’ bedrooms to our outdoor spaces, has been designed with our residents’ health and wellbeing in mind.

Residents are made to feel at home.

Within all three of our homes there are multiple, smaller houses which allow us to provide tailored care for our residents no matter where they are on their journey with dementia. In total we have 20 specialist care homes across our three buildings. Each house has a similar look and feel but offers a different level of care and support. Should care needs change over time, our residents do not have to experience the upheaval of moving to a completely different care home.

Our staff

Every member of the Vida team has been selected because they share our values. Vida treats everyone with respect and dignity. We are transparent, honest and fair at all times. We support people to make their own decisions so that they can lead independent lives where possible, and we treat everyone equally.

Our in-house Learning, Performance and Development team that form our bespoke staff training programme, Vida Academy, are always on hand to support our staff to excel. They provide our staff with multiple opportunities to learn new skills, develop in their roles and achieve career progression. Vida Academy supports all our staff, from new starters through to senior managers. The academy promotes lifelong learning and establishes our team as dementia ambassadors.

Communicating with families

As we have developed and grown as a provider we have recognised the importance of clear and engaging communication channels in order to inform and update family members, and build their trust in our ability to care for their loved ones.

Effective communication with families is essential which is why we have developed our own in house app, Family Team Talk. The app offers a lifeline for our families, giving them a digital platform and news feed to keep up to date with daily life through text, video and image posts from staff. Originally launched in response to the Covid-19 pandemic, the app continues to raise the morale of relatives, residents and staff and give everyone a greater feeling of connectivity and reassurance.

For more information, please visit www.vidahealthcare.co.uk or contact admissions@vidahealthcare.co.uk. You can view the life inside Vida by visiting us on our social media pages.

This story is sponsored by Vermuyden Care.

One of the region’s foremost home care providers is now bringing its flexible, client-centred approach to the Harrogate district after opening a new base at Boroughbridge. 

Vermuyden Care already has an excellent reputation for its elderly and dementia services in its home area of Doncaster, and now aims to provide the same high standard of home care in Harrogate, Knaresborough, Boroughbridge, Ripon, Thirsk and Easingwold, from its new premises at Ornhams Hall. 

Director Gary Stapleton said: 

“The difference with Vermuyden is that we are endlessly flexible and willing to go to great lengths to accommodate clients’ wishes. 

“Clients can often feel they’re not very involved in their own care – they feel that things are being done to them, not for them – but we’ve never been like that. 

“For example, some home care companies won’t come out to clients before 8am, but a lot of people who are used to getting up early don’t want to suddenly start having a lie-in just to please their carer. Whatever time you want to get up, we’ll be there.

“Similarly, other companies won’t come out after 8pm, but we think that’s treating clients like children, making them go to bed early. However late you want to go to bed, we’ll be there too.

“At Vermuyden, we are totally flexible. Whatever it is you want, we can do.” 

Vermuyden – pronounced ‘Ver-moy-den’ – specialises in dementia care, but also works with clients with physical and learning disabilities, and offers mental health support. The company provides long-term home care services as well as short-term respite care, and aims to make sure people living in rural areas are not cut off from the help they need.

Vermuyden employs over 100 people, including 15 from its Boroughbridge office. It recruits locally and takes on permanent, experienced staff on high wages, ensuring it only employs the very best carers in the sector. This is important, said Gary, because employees need to be able to provide more than just personal care. He said: 

“The care is the easy part – it’s all the other stuff that’s harder to get right, and we put a huge amount of effort into making sure that we do. 

“We want clients to feel they’re getting the service they deserve.” 

If you’re interested in receiving the very best in personal home care – or you know someone who might be – call us on 01423 800674, or take a look at our website, www.vermuyden.co.uk. 

This story is sponsored by Vida Healthcare.

Anyone who has supported a loved one living with dementia knows how much time, energy and understanding is required to maintain their wellbeing and quality of life. A dementia journey can vary from person to person and symptoms can also change over time, therefore caring for someone living with dementia can be incredibly complex.

James Rycroft, Managing Director at Vida Healthcare, discusses why specialist care is crucial for people living with dementia and how care home operators can ensure they protect the health and wellbeing of their residents.

About Vida Healthcare

He said:

“Vida Healthcare was established in 2010 with the aim of transforming the care available to people living with dementia. It was clear at the time that the majority of traditional residential care homes simply didn’t have the resources or the expertise to fully support their residents as they progressed on their journey with dementia.

“We set about challenging perceptions and practices in dementia care, with an emphasis on reducing the use of medications and to instead provide bespoke environments and alternative therapies to improve wellbeing and quality of life.”

Vida Healthcare now operates three specialist dementia care homes in Harrogate, which are all rated ‘Outstanding’ by the Care Quality Commission as of June 2023.

Vida Hall in Starbeck.

Creating the right environment

When creating a care home, there are lots of aspects to consider. The choice of textures, colours, lighting and multi-sensory equipment can all actively promote a sense of stimulation, while innovative layouts can help to reduce anxiety, frustration and stress.

Memories are extremely precious, particularly for people living with dementia. Every environment and item can be specifically designed to trigger memories and encourage residents to share stories with staff, family and friends.

Different places are important to encourage residents to keep active and improve their mental and physical wellbeing. Gardens and terraces which have been incorporated into our three homes provide safe spaces that can be freely accessed.

Daily life

Care home residents should be encouraged and supported to make their own choices about how they spend their time to maintain independence and wellbeing. We encourage our residents to pursue their own interests and hobbies, socialise with their neighbours and treat the home as their own.

Where residents feel at home.

The passion, positivity and enthusiasm of staff is a key aspect of creating the right environment. Every staff member at Vida has the skills, knowledge and confidence they need to provide the best possible care and help people lead happy and fulfilling lives. We do this through training and practice which is rooted in creative connections.

Friends and family are a big part of life at any care home and communication with families is essential. Vida developed an in house app which offers a digital platform for families to see pictures and videos of their loved ones and life inside our care homes on a daily basis.

Wellbeing & life enrichment

Mr Rycroft added:

“We know that giving people a sense of purpose and self-worth is vitally important to their wellbeing. Whilst we do have wellbeing facilities, it is en-grained in our staff that it is all of our responsibilities to help our residents live a joyful and fulfilled day.

“We are focused on maintaining the independence and dignity of our residents. That might be just helping someone make their own cup of tea, or promoting someone to do simple house tasks like washing up and setting the table. Sustaining those every day tasks that sometimes we take for granted.

“We support our residents to remain a part of the local community and encourage them to get involved in a range of activities. Regular outings to the local town, parks and gardens is a fantastic way of getting residents to socialise and keep active.”

Vida Court opened in 2021.

For many people, a key factor when it comes to choosing a care home is the food. It’s important to offer a choice of delicious meal options that take into account dietary needs and preferences. Offering flexibility is important, from serving residents at regular mealtimes to giving them the choice to eat at different times in their own room.

For more information, please visit www.vidahealthcare.co.uk or contact admissions@vidahealthcare.co.uk. You can view the life inside Vida by visiting us on our social media pages.

A home care provider has opened a new regional office in Boroughbridge.

Vermuyden Care, which employs about 50 staff, has made the grade two listed Ornhams Hall its base for North Yorkshire.

The company, which provides domiciliary care, is recruiting local staff after moving into the area.

Gary Stapleton, co-founder and managing director of Vermuyden Care, said the company aimed to be the ‘M&S of care’ by employing local staff on high wages rather than relying on agency staff.

He said:

“Most care companies pay peanuts. Our starting salary is £15 an hour, which works out at £31,000 on a 40-hour week.”

The Boroughbridge office will handle home care services in Harrogate, Knaresborough, Boroughbridge, Ripon, Thirsk and Easingwold area.

We have just about finished moving into Ornhams Hall nr #Boroughbridge in #NorthYorkshire. The portrait of Cornelius Vermuyden has arrived, just the Grandfather clock left. We have now recruited a fantastically talented individual to become our Registered Manager. (Details Soon). pic.twitter.com/ZywrqNECu8

— Vermuyden Care (@VermuydenCare) May 16, 2023

Emma Barnes has been appointed care director by the company, which was founded four years ago and is named after Cornelius Vermuyden, the Dutch engineer who drained the Fens.

Read more:

• Critical report finds ‘significant shortfalls’ at Harrogate care home
• Council refuses plans for children’s nursery near Boroughbridge

North Yorkshire County Council has been awarded £2 million to tackle bed blocking in hospitals.

The Department of Health and Social Care announced a £500 million fund to help speed up the discharge of patients across the country.

The county council, which is responsible for adult care, has been granted a total of £2,019,667 of this to increase its social care workforce and increase capacity to take on more patients from hospital.

Two months ago  Jonathan Coulter, chief executive of Harrogate and District NHS Foundation Trust, said the problem of patients staying in hospital longer than they should because of a lack of private care services was the “biggest issue” the trust faced.

The government said local authorities and health trusts will be free to spend the money on initiatives which have the “greatest impact in their area on reducing discharges into social care”.

Helen Whately, Minister of State for Care, said:

“People should be cared for in the best place for them, but discharge delays mean patients are spending too long in hospital.

“Our discharge fund will get more people cared for in the right place at the right time. We’re asking hospitals and the social care system to work together to help patients and carers too, who often take on a lot of the burden of caring when someone leaves hospital.

“The discharge fund will boost the social care workforce and in turn reduce pressures on the NHS and hospital staff, as it frees up beds and helps improve ambulance handover delays.”

Read more:

• Harrogate hospital trust plans home care service to tackle bed blocking
• Hospital ‘not anticipating’ service cuts due to energy price surge
• Harrogate hospital staff selling days off to cope with cost of living crisis

Harrogate and District NHS Foundation Trust has already sought to introduce a home care service to free up beds.

A spokesperson for the trust said previously:

“Currently, bed occupancy at our hospitals is around 90%. Due to the increased number of planned operations that are being performed we have more patients occupying beds following their surgery.

“However, bed occupancy is also impacted by patients who no longer require hospital care, but are unable to be discharged as they do not have a suitable location where they can continue their recovery, such as a residential care home, or appropriate home care to support them in their own homes.”