Wheelchair user praises Harrogate restaurant for buying ramp

A wheelchair user has praised the owner of Harrogate restaurant Oliveta who personally went out and bought a ramp so she could dine inside.

Now, Nichola Emmerson is calling for other businesses in the town to follow suit in a bid to make eating out more accessible.

Ms Emmerson, who is a campaigner and advocate for disabled access, said she believed any public service should be available to everyone.

She said:

“I’m finding in Harrogate that as much as I love the town, there are an awful lot of businesses that aren’t accessible. I think there are a lot that could be.

“I feel a bit let down by society. I want it to change. The legislation in this country is not good enough for access and there are ways and means of getting around it. So companies get away with not providing access.”

Ms Emmerson, who lives in Harrogate, said she enjoyed going to restaurants, but often ended up being limited to chains, which usually provided access.

A few weeks ago, she spotted Oliveta, on Station Parade, which she saw had steps but decided to call the restaurant to see if there was another entrance.

She said:

“The owner was extremely polite and whilst informing me that he didn’t have wheelchair access, it was something he was working on.

“In the meantime, he suggested that he would put a table and some chairs outside. A great idea I thought, so the following evening, the sun was shining and I met my friend at Oliveta’s. We had a wonderful evening and the food was sublime.”

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Since that evening, Ms Emmerson spent time working with the owner, Kole Lleshi, in an effort to get a ramp, doorbell and signage installed to make it wheelchair accessible.

She said:

“To my absolute delight, Kole has now got a ramp, which he funded himself, following an attempt to get help from the local council and failing.

“I am now able to access the restaurant, which has the most wonderful interior and the icing on the cake is knowing there is also a fully accessible disabled toilet. These adjustments make such a different the lives of disabled people.”

Kole Lleshi, who opened the Mediterranean restaurant with his wife Bukurie, in December 2021, said he had tried to seek support from Harrogate Borough Council, but did not get a response.

He said:

“Nichola will be my customer now forever, so I checked the legislation and it said we could use a safety ramp.

“I found a ramp in Doncaster on a website. So I went with my wife, we bought it. I called Nichola and told her to come back and we tried and it’s working. She came in and that night she was supposed to stay only one hour and stayed for three.”

Ms Emmerson explained that there was a huge potential spending power from the country’s disabled people, known as “the purple pound”. This is thought to contribute around £249 billion annually to the economy.

She said:

“Our money is as valuable as anyone else’s. If we can’t get into services to use it, then it’s not good for the economy.”

“The fact that this has happened is very close to my heart. When I went into the restaurant I just felt free. It has also got a disabled toilet. Quite a lot are full of changing tables and they are an after thought, but this is a nice environment.

“I now want other disabled people to come here to enjoy the food and use the facilities and I want other businesses to follow suit.

“Of course Harrogate is hilly and full of old buildings, but I’m finding that retailers are either not bothered about trying to make what in most cases could be a simple change to their premises. Or they are unaware of the the purple pound and the pieces of equipment that are available.”

The disabled toilet at Oliveta.

Harrogate charity Disability Action Yorkshire offers accessibility audits to help businesses do all they can to be fully accessible.

A spokesman for the charity said for some businesses it was impossible to adapt the premises and make them fully accessible. However, he said there were ways of making them more welcoming for disabled people.

He said:

“For someone to buy their own ramp, that’s absolutely fantastic. Now wheelchair users can go and have a meal there.

“If anybody wants advice on this issue, please contact Disability Action Yorkshire. We can work with businesses to help them operate in a disability-friendly way.”

A spokesman for Harrogate Borough Council commented:

“Under the Equality Act 2010, businesses should ensure they do not discriminate against individuals with a disability. Further guidance, including all statutory requirements for businesses, can be found on the government’s website.

“Any eligible individuals who may need financial support to help adapt their home in order to meet the needs of any disabled children or adults living there can apply for a disabled facilities grant (DFG). Further information is available via our website.”

Halls of Ripon celebrate a sparkling anniversary year

This story is sponsored by Halls of Ripon.

It has been a sparkling first year for the 20 plus independent retailers at Halls of Ripon.

At Red Buttons – one of the jewels in the department store’s crown – the celebrations continue for owners Mike and Liz Cooper as they will soon reach a golden milestone, having married in August 1972.

The couple, along with Hedley Hall, Ben Butler and Lloyd Sheard, were instrumental in the re-birth and re-invention of the unique retail destination on Fishergate, under the famous Halls name, so fondly remembered in Ripon and across the Harrogate district, for the quality of its goods and the excellence of its service.

In their own golden wedding anniversary year, Mike and Liz have launched a sale of select rings and other jewellery items, offered at discounted prices that customers can purchase to mark their own special occasions, from silver to gold, diamond and platinum.

Jewellery sale at Red Buttons

The special anniversary sale of select jewellery items is now on at Red Buttons

Mike, who worked for more than 40 years in senior management at some of the best-known jewellers on the UK high street, said:

“Jewellery is a personal, emotional and sentimental gift that carries deep meaning and lifelong memories.

“Over the years it has been a pleasure to share in everything from marriages and the earliest wedding anniversaries, to the birth of a child, by helping people to find the appropriate piece or pieces of jewellery.”

Mike pointed out:

“For some customers, diamonds have been selected as the mile-stones that tell the story of their lives.

“The sentimental value goes on when single items or entire collections are left to loved ones and become treasured heirlooms that will be passed on to future generations.”

Creating customised Jewellery

Red Buttons takes pride in providing a personalised service and experience for customers, supported by designers and craftsman jewellers who can create customised pieces, often involving the recycling of a family’s redundant and damaged items.

Mike explains:

“A lady brought gold rings inherited from her parents, that she was unable to wear and within a matter of days we transformed them into a simple, but stylish cross that can be worn every day.

Gold and Diamond heart

The gold heart with diamonds, created from wedding rings and an engagement ring

“For another customer, the wedding ring of her late mother and grandmother’s diamond engagement and wedding rings, were united in a single gold and diamond heart, whose sentimental value is beyond price.”

Red Buttons’ services include free jewellery cleaning and inspection, re-sizing, stone replacement, claw re-tipping and replacement. Part exchange is also available for customers with items that they wish to trade.

A community of independent retailers 

Liz Cooper, said:

“Our independent retailers cover all ages, from clothes for babies and children to hand-made furniture and a newly-introduced repair shop where classic sofas and chairs are re-upholstered and returned to use.

“All traders have expanded over the past year and each has something special to offer that adds to the department store experience. The coffee, homemade cakes and sandwiches at The Hive cafe within the store are highly recommended.”

Flower power to flood Harrogate in summer competition

Business Breakfast is sponsored by Harrogate law firm Truth Legal. 

Flower power to flood Harrogate in summer competition

Town centre shops are pulling out all the stops to take part in a floral competition organised by Harrogate BID.

The Floral Summer of Celebration will see the organisation work with Harrogate in Bloom to stage the contest after a two-year absence.

More than a dozen businesses have already signed up across five categories as they aim to live up to Harrogate’s reputation for floral excellence.

Harrogate BID Manager Matthew Chapman said:

“Harrogate is famed as a floral town, and to mark this wonderful heritage we are staging a Floral Summer of Celebration.

“This will take place between July 15 and August 12, and will see the town centre become home to a floral trail featuring eight unique displays. There will also be an exhibition in Victoria Shopping Centre looking at different aspects of Harrogate’s floral history.

“Floral-themed shop windows will play a big part in this celebration, and we hope as many businesses as possible will participate in the competition.

“We already have more than a dozen businesses signed up, and with three weeks to go, I’m confident they will be joined by plenty more.

“The floral displays will be located across the town centre, and together with dozens of hanging baskets outside town centre businesses, the numerous flower beds maintained by Harrogate Borough Council, more than 200 barrier baskets funded by Harrogate BID, and some specially commissioned floral street art, Harrogate will be a blaze of colour and well worth a visit.”

The project is being supported by Harrogate Borough Council through the government’s Covid-19 business recovery funding.

There are three weeks left for businesses to sign up before judging takes place, with criteria including first impression, overall design, containers’ size and style, and condition of plants.

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Charity seeks sponsor to maintain vital minibus service

A sponsor is being sought for a vital transport service provided by a Harrogate charity.

Harrogate Skills for Living Centre (HS4LC) runs a wheelchair-accessible vehicle (WAV) to enable its service users and residents to get around.

With adaptable seating, it can carry up to two wheelchairs and was in use throughout the pandemic to ensure people could access important services.

Now, a partner is being sought to support the service, which costs £1,500 a month to lease, or to buy a new vehicle for around £35,000. It could carry the sponsor’s branding to show the company is supporting a local charity.

HS4LC CEO Hadyn Moorby-Davies said:

“The WAV is an absolute lifeline for our residents and other service users and frees them from reliance on public transport services.

“During the pandemic, it was the only way some of our residents could get out. Both our care homes use the WAV regularly both for local shopping trips and trips further afield, for instance out to the countryside and coast.

“The only downside is sharing it across services as the demand is always there. In reality we could do with two or even three!”

For more information about sponsoring the vehicle, contact HS4LC.

Until a partner is found, HS4LC continues fundraising to keep the minibus on the road. To donate, visit the JustGiving page.

Fashion retailer Jules B to open in Harrogate

Fashion retailer Jules B is to open a shop in Harrogate at the start of September.

The shop, which will be in the former Jaeger unit on Cambridge Crescent, will sell only womenswear.

It becomes the latest national retailer this month to confirm plans to move to Harrogate, after Oliver Bonas and Pret A Manger.

Julian Blades, managing director of Jules B, said its brands “will be perfect for the sophisticated customer demographic in Harrogate and surrounding areas”.

He added:

“We have wanted to open in Harrogate for a very long time but never found the right location but once I saw that the old Jaeger unit was available we decided the time was right.

“The store will be purely womenswear and we have some very exciting new collections that I’m sure will prove very popular with the discerning public.

“We will be looking for four full time members of staff and two part time, preferably with a good fashion retail background.”

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Mr Blades and his wife, Rhona, opened their first womenswear store in Jesmond in 1984.

The retailer offers collections by designers, including Hugo Boss, Armani, Victoria Beckham, Barbour and Vivienne Westwood.

Jackie Wilson, property manager for landlord Hornbeam Park Developments, said:

“We are delighted to have secured award-winning independent retailer Jules B as a tenant in the former Jaeger Shop on Cambridge Crescent; a great addition to the high street which will enhance the shopping experience of locals and visitors alike.”

Stray Views: Andrew Jones MP should communicate better

Stray Views is a weekly column giving you the chance to have your say on issues affecting the Harrogate district. It is an opinion column and does not reflect the views of the Stray Ferret. Send your views to letters@thestrayferret.co.uk.

Our ‘sunshine politician’ should update us more

I notice on Andrew Jones MP’s website that as of the March 25, the News and Campaigns section was last updated on January 19 with a criticism of the behaviour of the Prime Minister.

Since then, we have had the ‘Russian cash for something’ the Conservative Party has welcomed from oligarchs connected to Putin. Also, the arrival of Russian troops in the Ukraine carrying out an attack on a country and risking the possibility of world war. Not to mention the murderous bombing and shelling of civilians.

As the Conservative Party has the funds to cover MPs’ expenses, why would this website not be covering such important issues that should be reported to constituents by every means possible?

The definition of a sunshine politician is here clear to see.

Andrew Williams, Harrogate

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Shops should close their doors to preserve heat

I’m amazed by the number of shop doors open and heating on full blast in the shops. Some particular promoting their green policies but letting expensive heat out of the door.

Rachel Rawlings, Harrogate

Thanks to my lovely helpers

Please would you convey my grateful thanks to all the people who came to my aid when I had an accident in Springfield Avenue on a recent Friday. It’s heartwarming to know there are such lovely people around. I am recovering well.

Joy Garratt, Harrogate

Do you have an opinion on the Harrogate district? Email us at letters@thestrayferret.co.uk. Please include your name and approximate location details. Limit your letters to 350 words. We reserve the right to edit letters.

Harrogate Discount Store to close this month

A discount shop which has operated in Harrogate for the last two years is set to close its doors at the end of the month.

The Harrogate Discount Store took on prime retail space on James Street on a temporary basis after Next moved to the Victoria Shopping Centre.

It will close on Tuesday, January 25 but the owners hope to find smaller premises elsewhere in the town centre.

The company moved in when the landlord wanted a business to fill the space while seeking planning permission for a renovation.

Harrogate Borough Council approved the renovation works, which include refurbishment of the shop front and the addition of separate access for the upper floors of the building, in December.

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In the planning documents, the landlord said the proposal would improve the chances of attracting a “quality long-term tenant”.

Gavin Broadbent, who runs the Harrogate Discount Store with another employee on behalf of the owners, told the Stray Ferret:

“As far as I am aware, the landlord just needs the place back. We were only meant to be here for three months but that was two years ago.

“We have been on a rolling deal and have done quite well out of the place. We have been really busy so we are going to try and find somewhere a bit smaller in a couple of months.

“It has been great. We have really built it up to be quite well liked. It might not be everybody’s cup of tea being on a posh street in the middle of Harrogate but people like a bargain.”

Free Harrogate buses every Sunday in January and February

Shoppers will be able to take advantage of free buses every Sunday in January and February to give businesses in Harrogate town centre a much-needed boost.

Free buses will be available on the electric services only – on the 2, 3 and 6.

The Harrogate Business Improvement District (BID) has once again sponsored scheme, called the Sunday Freeway, after partnering with the Harrogate Bus Company in 2020 and 2019.

Tomorrow also marks the final day of Harrogate BID’s free parking initiative on Mondays to Thursdays after 3pm at the Victoria multi-storey car park.

With coronavirus cases on the rise and further restrictions on the agenda, this free service is expected to entice more visitors into Harrogate.

Back in 2019 the free Sunday buses generated a 90% rise in the number of customers travelling compared with the same period the year before.

Sara Ferguson, Harrogate BID chair and business owner, said:

“This is the third time we have partnered with our local bus operator, and on both previous occasions it helped to increase the number of passengers.

“This year, we have chosen January and February, which can be quiet months for the retail and hospitality sectors.

“Harrogate town centre is well worth a visit at any time of the year, and we hope the added incentive of free bus travel will make it even more appealing.”

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The Harrogate Bus Company CEO Alex Hornby said:

“We’re delighted that Harrogate BID are able to again work in partnership with us to support our ‘Sunday Freeway’ on our Harrogate electrics buses.

“Free Sunday travel on our pioneering Harrogate electrics buses will make it easier to support our local economy and help keep our town’s traders in business into 2022.

“It’s been an incredibly challenging time for Harrogate’s businesses, with previous lockdowns and now the prospect of further restrictions.

“More than ever, it’s now up to us all to support them in the vital first few months of the New Year by taking advantage of free travel on Harrogate electrics buses.”

Harrogate town centre Sainsbury’s to open in next two months

Sainsbury’s is planning to open its new Harrogate’s town centre store in the next couple of months.

The supermarket chain had hoped for a late summer opening but only managed to get permission from Harrogate Borough Council in late July.

When the new Sainsbury’s Local shop opens it will create 25 new jobs and also bring the former Topshop unit at 33-37 Cambridge Street back into use after four years.

While there’s not been too much movement at the store in recent weeks, the internal fit out is due to start before the end of November.

The developer plans to split the building into three seperate units. Sainsbury’s would occupy the largest on the left side.

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Skipton Building Society is also planning to move in but it is unclear at this stage which business will take on the third unit.

Patrick Dunne, Sainsbury’s Property Director, said:

“We’ll soon be moving to the next stage in the fitout of our new convenience store for Harrogate and I’m looking forward to seeing it take shape as it really starts to look like a Sainsbury’s Local.

“It won’t be long now until residents, workers and shoppers in the town centre will be able to enjoy great value, high quality products as well as the improved convenience and choice that a new Sainsbury’s store will bring.”

Mr Dunne added that his team is also in the process of finding a charity to donate excess food to.

Sainsbury’s already has four stores in Harrogate: a large store on Wetherby Road and smaller Local stores on Leeds Road, King’s Road and Cold Bath Road.

The Works reveals opening date for bigger Harrogate store

The Works has revealed that it is set to open in a much larger unit in Harrogate next month, where it will be able to stock its full range of products.

The discount books and stationery store is moving across the road from its current spot on Oxford Street into the former Edinburgh Woollen Mill on October 7.

Edinburgh Woollen Mill closed in October last year, which has meant a large retail space in Harrogate has been empty for a long time until this move by The Works.

The store was also home to Austin Reed, Country Casuals and Ponden Home Interiors.

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The Stray Ferret reported that the move was incoming at the start of the month but The Works has now unveiled the opening date.

The former Edinburgh Woollen Mill unit.

A spokesperson for The Works said:

“We are delighted to announce our relocation in Oxford Street Harrogate and we look forward to welcoming customers into our brand new store.

“The new store gives 3,885 sqft of trading space, which will provide all our customers access to every department and our full range of products.

“The new relocated store shows our long-term commitment to Harrogate’s town centre.”

The Works has been holding a sale at its current premises on Oxford Street in preparation for the move.

Harrogate organic food shop to close after less than a year

An organic food shop on Cold Bath Road in Harrogate is to close next week, less than a year after opening its doors for the first time.

Nicola Mawdsley opened Joy In Store as an environmentally-friendly one-stop shop that would change stock with the seasons.

Ms Mawdsley hoped the venture would compete with smaller supermarkets but it has been unable to attract enough customers to make it work so it will close for good on Saturday, August 14.

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Like other businesses, Joy In Store has endured a series of lockdowns since it opened in November.

Although the shop is closing, Ms Mawdsley told the Stray Ferret it might return in a different form:

“There are potentially opportunities down the line. I will keep the online shop that is now ready and I could also do some pop-up shops.

“People loved the idea of organic, sustainable and plastic free shopping. It just seems to take a long time for people to change their habits.

“It is a real shame. Had I known that there would have been more lockdowns down the line I would not have gone ahead with it at that time.”

A sale in the 10 days before closure will see Joy In Store sell off its remaining stock for 25% discounts.

The shop will include not only the food but also the shop fixtures and fittings, including crates, trollies and more.