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19

Mar 2023

Community
Community

Stray Views: YorBus service 'worse than useless'

Published: 19 Mar 2023, 16:00 GMT

by Stray Ferret Readers

Comment

0

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Letters

Stray Views is a weekly column giving you the chance to have your say on issues affecting the Harrogate district. It is an opinion column and does not reflect the views of the Stray Ferret. Send your views to letters@thestrayferret.co.uk.




John Geddes makes interesting points in his recent letter to you about Yorbus. At first, I was an enthusiastic user of the service.

Although it was quite clearly uneconomic, it worked well for me: and apart from journeys during the lunch hour period which were next-to impossible to arrange, was usually responsive to my needs.

Since it became possible to book rides, the service has become clunky and sometimes worse than useless (it's no use to me to be able to get somewhere if I can't get back).

Even booked rides are no longer reliable. I understand the need to offer a 50 minute window in which the ride might come, but then to give 10 minutes notice of its leaving 10 minutes ahead of that offered window often makes the ride impossible to accept.

The drivers are unfailingly friendly and courteous. They, like many users, complain about the quality of the app.  But it feels as if suggestions for improvement are not listened to, let alone acted upon.

Perhaps John Geddes' suggestion of having instead a YorTaxi service is a possible way forward?

Margaret Lawrenson, North Stainley




Victoria Avenue plan 'utter madness'


First, we had the débâcle of phase 1 of the Otley Road cycleway which wasted time and money resulting in the loss of trees, damage to the environment and the eco systems. The cycling brigade refuse to use it because they consider it is dangerous and does not comply recommended standards.

Second, we had phase 2 of Otley Road cycleway along with Beech Grove Low Traffic Neighbourhood and all the other attempts to make it work. Fortunately for this area of the town these proposals have now been scrapped but again, what a waste of time and money.

Third, we have the meaningless Station Gateway project now leading nowhere.

Now we read NYCC has identified Victoria Avenue as its priority cycling scheme of three in the pipeline. This has raised a number of fundamental questions, including:



    1. What is this ongoing fetish with cycling schemes in Harrogate when the council has proved it does not understand the demographics of the town? Remember, there are people who cannot or do not wish to cycle.

    2. Why has Harrogate been specifically identified for plans to encourage active travel plans and not Northallerton, Skipton, Scarborough or other towns in North Yorkshire?

    3. How can you justify the loss of parking spaces along Victoria Avenue in Harrogate? This is yet another blow to town centre businesses, not just shops but particularly professional offices, dentists etc whose businesses are located along Victoria Avenue.

    4. How will it cut congestion?  The only way to deal with this issue in Harrogate is by building a proper bypass.




It is utter madness once again and will ruin Victoria Avenue. I hope public consultation will be far better than it has been on any of the various "elements" to date. Myself and a number of other local residents and business people consider it is utter madness once again.

We will strongly oppose this latest meaningless proposal. Why waste yet more money? There are more urgent requirements in Harrogate and also more cost effective ways of improving the appearance and feel of the town for everyone.

Barry Adams, Harrogate




Read more:



  • Stray Views: Rossett Nature Reserve ‘has been slashed back’

  • Stray Views: Otley Road cycleway a “scandalous waste of public money”

  • Stray Views: North Yorkshire rural transport ‘desperately inefficient’






'No bus service preferable to an unreliable one'


I live in Knaresborough (Eastfield) and I have done so for quite some time.

On Saturday 11th March I arranged to meet a friend in Ripon which entailed my being at the mercy of Transdev.

To my relief, the 1B arrived in Nidderdale Drive on time, and the first stage of my journey was completed to Harrogate without problems. Similarly, the 36 was on time, and I arrived in Ripon at the appointed time. So far so good.

After a convivial afternoon, I gratefully caught the (on-time) 18.11pm no. 22 back to Knaresborough. I couldn't believe how swimmingly the afternoon was going.

I arrived back at Knaresborough bus station in time for the scheduled 19.15pm no. 1B in order to complete a flawless afternoon.

Of course, Transdev as usual had lulled me into a false sense of security, and of course the 1B didn't turn up.

A fellow (would-be) passenger consulted the Transdev app and announced at 17.25pm to the waiting many (there were quite a few of us), that the only Transdev vehicle on the road between Harrogate and Knaresborough was a 1A returning from Aspin on its way to Harrogate.

I, in common with everyone else, then set off walking. Having mobility issues, this involved a 30 minute trudge in the cold before I managed to get home. I was also carrying a small amount of shopping which served to compound the problem.

My point is this: that no bus service at all is preferable to a completely unreliable one. I have seen the advertising on Transdev for bus drivers, and I realise that not everyone wants to be one, but either sort it out properly, or else just scrap the whole idea of providing a regular and reliable connective service, and concentrate on the big ticket items like the no. 36.

You would be doing us all a favour, believe me.

James Harrison, Knaresborough




Do you have an opinion on the Harrogate district? Email us at letters@thestrayferret.co.uk. Please include your name and approximate location details. Limit your letters to 350 words. We reserve the right to edit letters.