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14
Feb 2023
Stray Ferret Business Awards: Best Independent Retailer
The Best Independent Retailer award is sponsored by York & North Yorkshire Growth Hub.
The York & North Yorkshire Growth Hub aims to provide businesses of all sizes and sectors effective and impartial business support.
As a local organisation, the service provided is tailored to the needs of individuals of the region.
The Best Independent Retailer Award recognises the work of independent retailers across the Harrogate district that have survived the pandemic, support customers and make the high street vibrant.
Finalists
Watermark Gallery
Watermark Gallery is a Harrogate art gallery selling original, contemporary and modern British art.
During the pandemic, the gallery regularly changed its window displays to brighten people's daily walks.
It also offered customers the opportunity watch live artist exhibitions through the gallery window and on social media during lockdown. Such improvisation during covid was appreciated and a loyal customer base grew.
In 2020, the gallery also adapted its space into becoming a workshop space to teach and learn.
Liz Hawkes, Director of Watermark, said:
"We are absolutely thrilled to be shortlisted for the Stray Ferret Independent Retailer of the Year Award. It is great to be recognised for championing the visual arts in an area which has such a strong heritage of arts and culture.
"Opening just before the pandemic was a tough start for our business but with awards like this, and the support of our customers, we are very positive for the future. Thank you."
Fodder
Based at the Yorkshire Show Ground, Fodder is a Harrogate farm shop and café that champions local produce.
During the pandemic, Fodder expanded its online store, developed an online click and collect system, and utilised the café space as an order packing area whilst hospitality remained closed.
Fodder frequently hosts events to showcase its supplies. The business even hosts a Dragons Den-style event, where new suppliers can ‘sell in’ their produce to the farm shop.
Vanessa Pitt, Manager at Fodder, said:
“We are super proud of the team who work so hard to keep Fodder at the top of its game. Being shortlisted for this award is testament to their resilience and commitment.
"It’s given us a real spring in the step, and we thank all our customers, producers and suppliers for their continued support.”
TravelGate
TravelGate is an independent travel agency in Harrogate, offering clients bespoke expertise and advice on holiday destinations.
During the pandemic, TravelGate was inundated with policies to follow and holidays to amend as covid caused chaos in the travel industry. The agency never closed -offering advice and support to clients locally and abroad.
In 2021 TravelGate partnered with a national testing laboratory and began offering Covid PCR travel tests. The company supplied to major cruise ships and offered pre departure and return tests.
Phil O’Boyle, Co-Founder of TravelGate, said:
“Being shortlisted as a finalist is a fantastic achievement for us. There are so many great independent retailers in Harrogate, and we are so proud that TravelGate has been recognised in this way.
"The last few years have been extremely hard for the travel industry. We have lots of amazing, loyal clients and we would like to thank them, and to all our new clients for supporting us”.
Cocoa Joe’s
Cocoa Joe’s is an independent business specialising in premium chocolate drinks.
The shop uses a variety of high quality, solid chocolate from around the world to make bespoke drinks.
The Pateley Bridge business has made multiple television appearances since launching in 2019, including Ainsley Harriott’s Good Mood Food and used as a filming location for Channel 5’s Cadbury at Christmas.
Cocoa Joe’s success meant it was able to open a York branch during the pandemic.
The company has also unveiled an online store, selling indulgent chocolate products.
Joe Andrew, Founder of Cocoa Joe’s, said:
“Everyone around the shop was thrilled to hear we had made the shortlist! Our team members have been doing an amazing job during the busy colder months and I couldn’t think of a better way to cap off the hot chocolate season.
"We’re crossing our fingers for winning the award, but we’re up against some fantastic businesses, so we’re just delighted to have made it this far."
Whittams Hire
Whittams Hire offers luxury motorhome hire to the people of North Yorkshire and beyond.
Since launching in 2018, the company now boasts nine motorhomes and has bookings from international clients.
The business also opened a coffee shop just outside of Harrogate, The Outside Inn. The premises is divided into sections, one is the coffee shop and the other is an office space for motorhome customers to drop in.
Whittams Hire has won multiple awards since launching, including Best Motorhome Hire Company ‘Prestige Award’ 2022 and 2023.
Mark Trickett, Founder of Whittams Hire, said:
“Whittams is so chuffed to be shortlisted, never did we think we’d be a finalist. We entered just hoping to be listed with other proud local businesses in order to be seen and show support for our local community.
"To be judged and be amongst such fine company is truly humbling”.
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