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09

Mar 2024

News
News

Harrogate shop to close after 65 years

Published: 9 Mar 2024, 12:00 GMT

by Lauren Ryan

Comment

0

exelby-1
Exelby shpes of Harrogate closing down sale

One of Harrogate's oldest shops is set to close after 65 years of trading.

Exelby Shoes of Harrogate has been on Station Parade for more than half a century but it will close when current owners Stephen and Mandy Walker retire.

The store doesn't have a definite last day yet but it is likely to be after Easter, depending on stock.

The Walkers have owned the shop for 25 years and now the lease is up for renewal they have decided the time is right to move on.

Prior to their Harrogate location they specialised in shoe repairs in Leeds and have been in the shoe business for over half of their lives.

The store's demographic is people aged over 40 and is 70% women. Mr Walker joked it had a reputation for being 'an old lady shoe shop' that it has never been able to shake off.

When we visited to talk about the closure, a customer described Exelby Shoes as "Harrogate's best kept secret".

Mr Walker, affectionately known by his customers as Mr Exelby, said:

"It is really sad, we are in mourning but it is time to move on. You have to go while you still can, people have been understanding as we've caught the retirees up, but people have said they will miss our service.
"Our shop sells high quality shoes but it also sells a personal service you don't see on the high street, people walk in wanting one thing and leave with a different shoe that we have specially recommended.
"Shops like ours used to be the backbone of society but people don't seem to appreciate them as much now."


Leather shoes in the closing down sale of Exelby's



He added that trading has changed significantly over the past 25 years: he used to have 60 year olds requesting traditional black court shoes and now he predicts they will be the last shoes left in stock. He adds that people now prefer trainers and brighter shoes, adding:

"As demand has changed it has become difficult to keep up with customers' expectations."


The store has always prided itself on high quality leather shoes. The majority of stock is produced by Reiker a German footwear brand.

Mr Walker said this week has been especially busy following the news of the closure.

He said people often overlooked the store because it isn't directly in the town centre but some people do seek it out to find high quality shoes.

Mr Walker said:

"I have no regrets at all. I could write a book on my time here but you can't get it into words, you had to experience it first hand. It would be really nice to see it stay as a shoe shop but it is just not realistic, no one can take it on alone. I feel sorry for people left without proper independent shoe shops — we are a dying breed."


The Walkers plan to spend their retirement with their grandchildren and travel around England sightseeing.

The interior of Exelby shoes of Harrogate






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