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13

May 2024

News
News

Harrogate Bus Company apologises for Jennyfields and Bilton cancellations

Published: 13 May 2024, 17:27 BST

by Lauren Ryan

Comment

0

electric-bus
Photograph: Harrogate Bus Company

The Harrogate Bus Company has apologised after a number of bus journeys in the Harrogate area were cancelled this morning.

Passengers in the Jennyfields and Bilton areas faced delays and cancellations, especially around the morning rush hour.

The number 2, Harrogate to Bilton, and number 3, Harrogate to Jennyfield, buses were among those affected.

Sylvia Young got in touch to say she and many others were "sick of the bus service". Ms Young sent this photo of this morning's cancellations.



She added:

"It’s not now and again it is nearly every day the buses people need for work are cancelled. Two hours of no buses in or out of Jennyfield. It’s a disgrace."


The cancellations attracted numerous social media comments, with some people claiming the problems were due to problems with the company's new electric buses, including charging the batteries.

The Stray Ferret put these claims to the Harrogate Bus Company, which is owned by French firm Transdev.

We also asked if services would continue to be affected.

A spokesperson for the company said:

“We are aware of a small number of journeys to Jennyfield and Bilton which were unable to run this morning due to a vehicle-related issue.
"We apologise to any customers affected and remind our customers that they can track their buses in real time using the free Transdev Go app.”





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