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13

Aug 2021

Community
Community

Goldsborough postmaster awarded for 30 years service

Published: 13 Aug 2021, 13:30 BST

Updated: 13 Aug 2021, 14:18 BST

by Suzannah Rogerson

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Gillian Waller has been Goldsborough's Postmaster for 30 years. The Post Office was originally set up in her front hall. She has now been awarded for her long service and thanked for her work within the local community.

gillian-waller-goldsborough-postmaster

Gillian Waller has worked as the Goldsborough Postmaster for 30 years, offering a much-needed service from her front hall.

Ms Waller was awarded the long service award by the Post Office this week.

She took on the branch in 1990 whilst expecting her first child saying it gave her the chance to work from home whilst still meeting new people.

The Goldsborough Post Office was originally set up in Ms Waller's front hall with a bell so Ms Waller knows when a customer has arrived. She said:

"There were no computers back then and the services were mainly pension books and the odd postal order. When we needed to introduce a computer, we adapted what used to be an old coal shed to accommodate the Post Office."
“It has meant that I could continue working from home when I had my children and I was able to fit the day around their school.”






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Over the years the Post Office has changed dramatically. The branch now offers banking services, which is popular with the local community as it means customers do not have to travel far for essential services.

Ms Waller now knows many of the regular customers by name. She said she enjoyed being able to help her local community including the elderly to access their banks.

Post Office Area Manager, Dawn Pentry, said:

“We wanted to recognise Gillian long and loyal service to the Goldsborough community. Her Post Office is at the heart of the village.


The Post Office, on Station Road, is open Monday, Tuesday and Thursday 9am – 1pm.