Harrogate hospital defends new parking charges

Harrogate District Hospital has defended its new parking charges and said the ticketless system is reducing congestion.

Harrogate and District NHS Foundation Trust introduced a new system and charges on September 6.

The old entry barriers have been replaced by automatic number plate recognition.

Visitors are now entitled to 20 minutes of free parking. It then costs £4 for up to two hours, £6.50 for up to four hours, £8.50 for up to six hours and £11 for up to 24 hours.

The new prices have attracted criticism on social media, with some complaining £4 is a lot to pay for a visit that might only last for 25 minutes.

Visitors previously received 30 minutes free parking and were then charged £2.60 for up to 90 minutes, £3.80 for up to two-and-a-half hours and £6.10 for up to four-and-a-half hours.

A trust spokesperson said:

“Increasing parking charges is never an easy decision to make, but we have to ensure that our car parks are well maintained and safe for patients, visitors and staff.

“All funds gathered from parking charges are invested back into the delivery of patient care and maintaining facilities, such as car parks across the trust.

“Over the next five years we anticipate that we will need to invest significant sums in our car parks and security, and the revenue raised through car parking charges will help us to fund this work.

Hospital car park barrier

The old barrier has been removed.

The spokesperson added the trust chose to keep free parking or concessionary rates for certain patients and visitors including blue badge holders, patients receiving cancer treatment, parents visiting the paediatric ward or special care baby unit, and those in receipt of benefits.

They added:

“Parking is also free for the first 20 minutes allowing for patients to be dropped off and collected without the driver needing to pay for parking. It also encourages drivers from waiting in the car park after dropping someone off, ensuring that other people who require our services can find a parking space.”

The spokesperson said car park management firm Parkingeye had not issued any parking charge notices to date because the hospital was operating a grace period.

He did not say how long this would last.

Asked how the new system was working, the spokesman said:

“The new ANPR parking system is helping eliminate congestion on Lancaster Park Road through the removal of barriers which has improved flow into the hospital grounds.

“We welcome feedback from users so that we can further improve on their experience of our new car parking system.”

The ANPR system will be expanded into the trust’s staff car parks in October, where staff will be charged a monthly fee to use the car parking facilities calculated on their vehicle’s emissions, their pay band and their contracted hours.

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Height restrictor installed in Knaresborough car park

A height restrictor costing £3,250 has been installed in the car park at Conyngham Hall in Knaresborough.

Motorhomes, campervans and caravans often park at the back of the car park overnight even though signs say this is prohibited.

About a dozen vehicles pitched up and stayed for three nights last month.

Cllr Matt Walker, a Liberal Democrat who represents Knaresborough West, said it was the largest encampment he was aware of and renewed his calls for North Yorkshire Council  to clampdown on overnight stays.

The council, which owns the large long-stay car park, has now responded — and pledged more changes to the site.

Last month’s encampment

 

The road leading to the back of the car park.

Steve Brown, the council’s head of parking services, said:

“We are committed to improving the security at Conyngham Hall car park and have recently installed a height restrictor to deter campervans, caravans and illegal encampments.

“During the winter months we will be installing a new pay machine to provide better service to the public as well as a CCTV camera which will provide additional security for the new machine.

“They will be in place for its reopening in the spring.”

Cllr Walker praised the council for responding quickly to his latest request for measures to prevent encampments in the car park.

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Discussions revive idea to create Knaresborough BID

Discussions have begun about reviving the idea of creating a business improvement district in Knaresborough.

Traders in Harrogate and Ripon both voted to have BIDs but Knaresborough firms rejected the idea by 80 votes to 73 two years ago.

However, a Facebook group called Get the BID for Knaresborough back on track has been set up.

Supporters say the move would boost trade and improve the town centre. Opponents say a BID is unnecessary and would reopen wounds.

If a BID is created, town centre businesses with rateable values above £2,500 would pay levies that would generate about £140,000 a year for schemes that increase town centre footfall.

Neil Smith, a disabled former taxi driver who set up the Facebook group, said the BID could improve the town’s notoriously difficult parking and lead on issues such as street cleaning and floral displays.

Mr Smith said his experience as a Blue Badge holder had highlighted how acute town centre parking problems were for people with mobility issues and a BID could push for solutions.

He said:

“If people can’t park, businesses will fail because of lack of footfall.

“If I was a business owner in Knaresborough and could have things like better parking, cleaner streets and a more appealing town centre all for a £1 a day I’d be all for it. Who else is going to do these things?”

‘We don’t want this to happen again’

Knaresborough Business Collective, which was formed in 2021 in response to the failed BID vote, runs various town centre initiatives such as supplying hanging baskets and Christmas trees and organising annual awards.

It published a social media post this week saying there was no need for a BID, and questioning whether another ballot so soon was appropriate. It added:

“It is less than two years since a no majority was received, if a yes majority had been achieved we would not be allowed a revote for five years. I believe the same should be the case now.

“The town was massively divided after BID and we really don’t want this to happen again.”

The post urged businesses to contact Knaresborough Town Council with their views on a second BID vote.

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Peter Lacey, an executive member of business group Knaresborough and District Chamber, said:

“Chamber has neither initiated nor can comment on an official basis as to whether it would be in support of rerunning the BID process in the town at this time.

“We are focussed on promoting our great town, addressing concerns about the recent installation of electric vehicle charging points in the town in as constructive way as possible, and preparing to work collaboratively across the town to attract new investment through North Yorkshire Council’s shared prosperity funding.”

Stray Views: Electric car campaigners don’t speak for everyone in Knaresborough

Stray Views is a weekly column giving you the chance to have your say on issues affecting the Harrogate district. It is an opinion column and does not reflect the views of the Stray Ferret. Send your views to letters@thestrayferret.co.uk.

I am writing in response to a couple of articles relating to the council’s provision of electric vehicle charging points at its car parks in Knaresborough. The campaign itself is not reflective of the residents, taxpayers or visitors to Knaresborough.

The campaigners are failing to understand the effects petro carbons have not only on the environment but on people affected with chronic lung conditions like COPD and the more common asthma. There is also a direct cost to tax payers of Knaresborough as we have effectively paid for the electric vehicle charging points so to actively campaign for their removal is going to mean service provision cuts in order to fund it, and, no doubt in two years’ time to fund putting them back.

As such 0.12% of the Knaresborough taxpayer’s population are trying to make decisions for the 99% majority which is simply undemocratic and narrow minded.

If the issue is, as they allege that the car parks are full, what is wrong with reverting Gracious Street car park to short stay only? It used to have a maximum stay time so why not reintroduce this concept and make it two hours maximum stay with a no return in four hours, this could be extended to the castle car park.

Whilst the market place spaces could be subject to a very short term stay of one hour no return in four hours again. This leaves Conyngham Hall and York Place as longer stay car parks.

I have another proposal here too as there are businesses that do have car parking which may not be fully utilised so as a collective why don’t they work together and use the space we have but more effectively? What about car sharing? Using our fantastic public transport?

I am writing this letter due to the toxic nature of the anti-environment campaign given repeated air time at the Stray Ferret without seeking the views of Knaresborough taxpayers who will suffer if the spaces are removed.

We should be praising the council for taking the issue of pollution by the scruff of the neck and making Knaresborough a blueprint for other cities, towns and villages within North Yorkshire. I would welcome more clean air studies as per the Bond End work, subject to them getting government funding as I believe councils have funds but they can also apply for grants for such work.

Adrian Robson, Knaresborough

Lack of planning on trains after The Hundred match at Headingley

The match finished around 9.15pm. Burley Park station was mobbed with no staff to manage the situation. The platform was jammed and more people continued to arrive without any control – lots of families with young children.

People were very good natured but it was very lucky that there were no problems. After the test match, which ended at 6pm, there were loads of staff and transport police.

When the train arrived it was already busy and so everyone was jammed in. Surely this could have been planned for?

Stephen Hutchison, Harrogate

Do you have an opinion on the Harrogate district? Email us at letters@thestrayferret.co.uk. Please include your name and approximate location details. Limit your letters to 350 words. We reserve the right to edit letters.

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‘Beeping’ barriers to be removed by September at Harrogate hospital

A new “beeping” sound coming from a car park barrier will be removed in the next few weeks, Harrogate Hospital has said.

A resident contacted the Stray Ferret to say the noise, which activates every time the barrier at the entrance is used, was causing a nuisance.

David Spain, who lives around 100m from the hospital, said the beeping sound had originally been present when the barrier was first installed many years ago.

After residents complained about the noise, it was switched off. However, the barrier was recently repaired and, when switched back on, the beeping had returned.

He said:

“With my doors and windows closed, I can hear it clearly from about 6am when people start coming to work.

“Being retired and not having to get up at that time, I don’t really want to be woken by it. It’s not going to shatter any windows, but it is irritating.

“It’s when it goes up that it beeps. When it comes down, it doesn’t beep, which seems strange.”

Mr Spain said he had contacted the hospital to raise the issue when it started around 10 days ago, but had no response.

However, he said he was still pleased to live close to the hospital, which had treated him in an emergency, adding:

“They saved my life – I’ve got no beef with the hospital. I would be dead if it weren’t for them.”

A spokesperson for Harrogate and District NHS Foundation Trust (HDFT), which runs the hospital, said:

“The Trust holds a duty of care for the safety of our patients, visitors and colleagues. Our barriers at the main visitor car park at Harrogate District Hospital are fitted with an alert noise with a set volume as a safety measure to ensure we warn and protect anyone in the vicinity of them.

“This is to ensure that we adhere to our health and safety commitments of keeping our patients, visitors and colleagues from harm and injury.”

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Parking at the hospital has been under review for some time, in a bid to reduce the amount of queuing onto the road at peak times.

HDFT announced earlier this year that a new system would be introduced later this year.

The spokesperson today confirmed this, adding:

“We have recognised that improvements are required to our car parking provision and we are implementing a new car parking management solution across the hospital site that will be in place by September 2023.

“This new car parking system will have number plate recognition which will replace the current barrier system, ensuring no further warning noises are necessary.”

Knaresborough traders start electric vehicle parking petition

Knaresborough traders have started a petition calling for some town centre electric vehicle charging stations to be made available to all cars.

Ten parking bays in Chapel Street Car Park were set aside for electric vehicles at the end of last year.

Most are frequently empty — while there is often a scramble for non-electric vehicle parking spaces, especially on Wednesday market days and Saturdays.

The sight of cars circling for parking spaces while the majority of EV bays are empty has infuriated traders, who claim they are losing business due to customers giving up and going elsewhere.

Electric vehicle EV Chapel Street car park parking

Empty electric vehicle charging stations in Chapel Street car park.

They also say taxpayers are missing out on income the empty bays are failing to generate.

Hairdresser Kelly Teggin, who launched the petition today, said it aimed to get 500 signatures, which would require North Yorkshire Council’s Harrogate and Knaresborough area constituency committee to debate the matter.

Ms Teggin said:

“The council has not really been engaging with us and hopefully this petition will change that.

“Many of my clients are older and say they won’t walk from other car parks further away. I estimate it’s costing the town 500 to 1,000 shoppers a week.”

The petition calls for “North Yorkshire Council to enter into urgent dialogue to discuss a phased transition to full electric vehicle provision”.

Ms Teggin said the council had allocated enough EV charging stations in Knaresborough to meet its targets for 2038 and was ignoring the current reality on the ground. She added:

“We agree we need EV parking bays but we don’t need 10 now.”

Fellow Knaresborough businessman Steve Teggin said it wasn’t realistic to expect older people carrying shopping to walk from car parks further out of town.

It is still unclear whether non-EV vehicles parking in EV bays are getting fined.

Ms Teggin said the council had not engaged on the matter and no car park signage explains the situation.

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Cllr Matt Walker, a Liberal Democrat who represents Knaresborough West on North Yorkshire Council, has criticised the council’s approach.

Speaking last month, he said:

“The council needs to make sure these spaces can be used by people if they are not being used by people with electric vehicles.

“If they are sat empty it benefits nobody. Businesses are losing out on customers and the council is losing out on thousands of pounds of revenue.”

The petition can be signed in Sheer Bliss, Nottingham Jewellers, Hirsts Bakery, The School and Dance Shop and Kelly Teggin Hair and Beauty in Knaresborough.

North Yorkshire Council has been approached for comment.

 

Calls for tougher parking enforcement in Harrogate district

Councillors have called for tougher parking enforcement in towns and villages in North Yorkshire.

North Yorkshire Council’s transport, economy, environment and enterprise scrutiny committee heard yesterday some visitor hotspot villages were examining how parking restrictions could be introduced as it was impacting on residents’ quality of life.

One elected member claimed “nothing seems to be done about people parking on pavements”, while others highlighted issues resulting from people parking in residential areas to avoid payments.

The meeting heard North Yorkshire has a forecast £3m annual parking enforcement surplus.

It also heard claims that an unfair proportion of the resources generated had been pumped into Harrogate-based projects in recent years.

An officer’s report to councillors revealed how the the lion’s share of the surplus had been used to reimburse bus operators for pensioners’ concessionary fares, boost the road repairs budget and improve the A1(M) junction 47 between Harrogate and York.

Councillors expressed concerns that while parking enforcement surpluses in some areas had been used to bolster general council “rainy day” funds, Harrogate Borough Council had put forward a lengthy wish list of transport and road projects for its area.

Committee chairman, Cllr David Staveley, a Conservative who represents Settle & Penyghent, said:

“It does feel slightly inequitable to other areas that have possibly contributed quite substantially to that fund. It does some of our areas are getting slightly short-changed.

“I think going forward we are one council. All residents should get a fair crack of the whip.”

Labour Cllr Melanie Ann Davis, who represents Selby West, said enforcement in Selby, which had received a “derisory” three per cent of the parking enforcement income, was “very poor” due to a lack of wardens.

She said:

“I think we need an assurance that there is going to be a new look at this to see that there is a much more uniform service.”

The meeting heard although the parking enforcement surplus had been collected from across the county, there had been an agreement that Harrogate and Scarborough councils be consulted on how it was spent.

Councillors were told while the authority’s position would remain focused on encouraging off-street parking to reduce congestion, the launch of the unitary authority and the unification of off-street and street parking responsibilities at the new council presented an opportunity to review policies and investment priorities.

The authority’s corporate director, Karl Battersby, said the surplus was currently being spent on an “eclectic mix” of legally permissable projects.

He added the review would examine the county’s “mixed bag of charges, policies, enforcement”, and links between parking and active travel. He said:

“Going forward we are going to have a proper look at what this budget should and shouldn’t fund.”

£3m from parking fines won’t be spent on Harrogate Station Gateway if costs rise

Up to £3m collected from parking fines will not be spent on the Harrogate Station Gateway should costs rise — despite calls from the outgoing Harrogate Borough Council.

The £11.2 million project has been in development for three years after funding was won from the government’s Transforming Cities Fund to make the town centre more accessible to cyclists and pedestrians.

However, the rising cost of building materials and high inflation has led to concerns that the project, if approved, could go over-budget.

When the gateway scheme was first announced it had an anticipated cost of £7.9m.

North Yorkshire County Council had responsibility for on-street parking in the Harrogate district until April 1.

According to a report that went before councillors on the new North Yorkshire Council today, it has a parking enforcement surplus for the new financial year of £3m, which includes £2m collected in the Harrogate district.

As part of local government reorganisation, the outgoing borough councils, including Harrogate, were invited to suggest what it should be spent on.

The report includes a letter sent by Trevor Watson, Harrogate Borough Council’s director of economy, environment and housing to Barrie Mason, assistant director of highways at North Yorkshire County Council.

The Harrogate Station Gateway scheme.

How Station Parade would look

Dated April 2022, the letter says some of the surplus should be put aside for contingency if Station Gateway costs rise.

Mr Watson said:

“With inflation rising it would be prudent to budget for additional match funding from civil parking enforcement surplus expenditure.”

However, the report pours cold water on this request and says match funding through the surplus “would not be possible.”

Instead, it lists projects such as the Whitby and Scarborough park-and-ride schemes, the A1 (M) junction 47 changes and other highways improvements as beneficiaries.

A spokesperson for North Yorkshire Council said “it’s too early to speculate about final costs” of the Station Gateway.

Next steps

A final decision on the scheme will be made in the summer before a full business case is submitted to the West Yorkshire Combined Authority, which made the original bid for government funding.

The council hopes work, if approved, could begin by the end of this year.

Conservative councillor Keane Duncan, who has responsibility for highways on the council’s decision-making executive, has in recent months twice spoken to business leaders at Harrogate District Chamber of Commerce about the controversial scheme.

In September last year, he discussed what impact inflation might have on its overall budget.

Cllr Duncan said:

“My aspiration is that we will have a high quality scheme.

“The last thing I would want to happen is us compromising on the public realm because that is a key part of the scheme and what we are wanting to deliver.

“If there are inflationary pressures with this particular scheme, then we are going to have to look at potentially what we can do around those costings. But that is not something we have discussed or are expecting at this point in time.”

But in March he said a £500,000 water feature planned for Station Square had been scrapped from the scheme “due to practical and cost constraints”.

Harrogate hospital to remove parking barriers to ease traffic queues

A new parking system is set to be introduced in a bid to ease queues outside Harrogate District Hospital.

Residents and visitors have reported long lines of traffic approaching the hospital on Lancaster Park Road, particularly at visiting times in the afternoon.

Now, the hospital said it will remove parking barriers and introduce a new system to help traffic move more freely around the car park and its approaches.

A Harrogate and District NHS Foundation Trust spokesperson said:

“We are aware that at certain periods of the day, such as during visiting hours, Lancaster Park Road can become congested with traffic due to an increase in the number of drivers wanting to park at our hospital.

“We understand that this is not ideal for patients and visitors, especially at peak times, and we have been looking at how we can improve the flow of traffic onto our site to ease congestion.

“Entry to our car park is currently controlled by a barrier, however, later this year this will be removed in favour of an alternative parking system, which will help with flow into the car park.”

One nearby resident who contacted the Stray Ferret said it was a daily problem for visitors to the hospital.

Bill Shaw told the Stray Ferret:

“It’s total gridlock and the hospital car park is full! people who have appointments or just visiting have nowhere to park – a weekly day fiasco.

“The ambulances on blue lights have to negotiate this time wasting problem.”

The hospital spokesperson said Yorkshire Ambulance Service had not raised any concerns about delays or access problems caused by traffic.

He added:

“Due to the limited space on our hospital site we are currently unable to increase our car parking capacity and we would encourage visitors to consider other means of visiting if they are able to do so, such as by public transport or walking.”

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Former Harrogate council charged county council for CCTV footage

Harrogate Borough Council charged North Yorkshire County Council £28,000 last year to view CCTV related to parking fines, according to a report.

The report, which will go before councillors on the new North Yorkshire Council tomorrow, outlines the financial performance of parking enforcement in the county.

It includes details of how much money the now-abolished North Yorkshire County Council spent on traffic management and on-street parking in 2022/23.

Harrogate Borough Council, which was also abolished last week, manned its own CCTV centre which had control over a network of 212 cameras across the district.

However, if another organisation wanted access to its video they had to pay an hourly fee. This included North Yorkshire County Council, which had responsibility for on-street parking in Harrogate.

The council also charged North Yorkshire Police to obtain footage to support prosecutions in court. This led to comments from some councillors and members of the public who felt public bodies should share footage free of charge.

Chris Aldred, Liberal Democrat councillor for High Harrogate and Kingsley, told the Local Democracy Reporting Service the issue of who pays for the CCTV control centre in Harrogate has been “a bit of an historic running sore”.

He said:

“My understanding is that North Yorkshire County Council used to contribute to the CCTV provision across Harrogate district until a few years back, then they rather unceremoniously and at the last minute in one particular round of budget cutbacks, took the decision to pull out of an annual commitment to assist with their funding.

“It’s quite expensive to provide, not the actual kit, although that’s not cheap, but the officers who have to do the monitoring and then provide the footage for court — and they only pay for what they actually use.”

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But the debate over which council should pay for CCTV in Harrogate is now over with the introduction of the new unitary council that launched on April 1 and now owns the control centre.

North Yorkshire Council’s assistant chief executive for local engagement, Rachel Joyce, said:

“North Yorkshire County Council was previously charged to access open space cameras in the Harrogate district in order to assist its highways team with day-to-day operations such as traffic monitoring. This made best use of an extensive CCTV infrastructure.

“In the new council, we have the opportunity to look at our CCTV network across the county. Our aim is to maximise the existing CCTV infrastructures, explore opportunities for enhanced partnership working including how CCTV control rooms are funded.”