In this article, which is part of a series on the 12 stories in the Harrogate district that shaped 2023, we’re looking at the council’s £47.9 million investment into local leisure centres.

The Harrogate district has undergone something of a council leisure centre revolution in recent years – with Harrogate, Knaresborough and Ripon all boasting multi-million pound developments.

The process has certainly not been plain sailing. From sink holes and temporary gyms to delays, North Yorkshire Council’s fitness projects have rarely been out of the Stray Ferret news.

But by the end of the year it was hard to dispute the view of Mark Tweedie, the managing director of Brimhams Active, which runs leisure facilities on behalf of the council, that the district’s facilities were the envy of North Yorkshire.

In a further twist, however, the new North Yorkshire Council has now said it is to scrap Brimhams and bring all of the county’s leisure services back in-house.

Harrogate Leisure and Wellness Centre

The former Harrogate Hydro, now known as the Harrogate Leisure and Wellness Centre, opened in September following an almost 18-month transformation.

The £13.5 million refurbishment included a 400-square metre fitness centre, a new sauna and steam room, improved reception area and café, as well as an overhaul of the existing gym, spin, leisure and swimming facilities.

The Brimhams Active-run site boasts three swimming pools: a 25-metre lane pool, a diving pool and a children’s pool.

People can also attend fitness classes, including an immersive spin class, pilates and yoga.

The opening was well-received. When the Stray Ferret reported on it, one person’s comment on social media summed up how many felt:

“It’s amazing, we are so lucky to have theses facilities in Harrogate.”

In May, North Yorkshire Council said the cost of the scheme had increased from a budgeted £11.9 million.

Knaresborough Leisure and Wellness Centre

The long-awaited Knaresborough Leisure and Wellness Centre opened its doors in December.

Work began on the site, which is next to the former Knaresborough Pool, in April 2022 after plans were approved the month before.

It was originally expected to open in summer, however, the opening date was repeatedly delayed until this month.

The transformed centre now offers a six-lane 25-metre pool, a leisure pool and slide, and a 60-station fitness suite.

Like the Harrogate site, there is also a sauna and steam room, a café, a group cycling studio and a studio for fitness classes.

The outdoor children’s play area is still in the works but is expected to open in January.

North Yorkshire Council’s executive member for arts, culture and housing, Cllr Simon Myers, told the Stray Ferret ahead of its opening:

“You come over the brow of the hill in Knaresborough and see the leisure centre building – it is such an attractive building.

“It sits so well in its space, it’s full of light and the facilities are fantastic.

“This is what local authorities can achieve. It’s a real asset to Knaresborough.”

Jack Laugher Leisure and Wellness Centre, Ripon

The Jack Laugher Leisure and Wellness Centre, in Ripon, has not only faced the most bumps – or holes – in the road, but also the biggest expenditure of the three.

Although the site officially reopened in March last year, Ripon residents are yet to see the full transformation.

The old part of the site is locked in a sinkhole groundhog day of never-ending work on a “void” beneath the building, which remains closed.

Following the discovery of the void, which is believed to have been there for several years, the now defunct Harrogate Borough Council submitted a planning application to install a temporary gym in the centre’s car park in July 2022.

This was to enable the closure of the existing gym on the upper floor of the 28-year-old building, which was found to require £3.5 million worth of ground stabilisation works.

The temporary structure was supposed to open that autumn – just months after the application was submitted – however, the installation was continually delayed.

It was not until April this year that the £300,000 building, which houses the temporary gym, was installed.

The stabilisation work, which began in June, brought the cost to £18 million — £8 million over budget.

However, that too has not come without challenges.

North Yorkshire Council said in October its movement checks revealed multiple cracks up to 10mm long.

It said the cracks have affected the “weather tightness of the building and the operation of doors and windows” but added specialists had said there were no safety concerns.

The council said at the time the estimated completion date and costs were “under review”.

Works at the site.

‘Stop throwing good money after bad’

Councillor Andrew Williams, a member of the Conservative and Independents group at the council and leader of Ripon City Council, said last year it was time to stop “throwing good money after bad” and to “look for a suitable location for a new leisure centre to be built on sound land”.

In response to the discovery of the cracks, Cllr Williams said:

“The building is under very close monitoring to ensure that there is no movement as the works progress, if there is movement then the position will have to be reviewed in the light of that information.

“The situation is far from ideal and I hope that it will prove possible to complete these works because the bottom line is that Ripon needs a functioning leisure centre.”

The new building, which includes the swimming pool, sauna and steam room, has remained open throughout.

However, it looks like members will be using the temporary gym and attending group classes at Hugh Ripley Hall in the city centre well into 2024…

Read more:

• VIDEO: First look at new £17.5m Knaresborough leisure centre
• ‘Multiple cracks’ detected at Ripon leisure centre
• ‘Our leisure centres will be the envy of North Yorkshire’

Leisure centre visitors in Harrogate, Ripon and Knaresborough have been as likely to wear hard hats as swimming costumes in recent years.

All three sites have undergone lengthy projects to refurbish or replace council-owned facilities.

Those in charge probably wish they too had hard hats to protect themselves from the flak caused by soaring costs and delays. The nine-month delay refurbishing the former Harrogate Hydro meant it reopened two days before the end of the school summer holidays.

But finally there is something to cheer.

The new Harrogate Leisure and Wellness Centre has already attracted almost 2,000 members. It has an eight-lane pool and diving boards, a well-equipped gym twice the size of its previous incarnation and three plush exercise studios.

The pool at Harrogate.

One of three studios at Harrogate.

Elsewhere, the partially-open Jack Laugher Leisure and Wellness Centre will eventually provide Ripon with a gym and pool on the same site; Knaresborough is weeks away from a new leisure centre and the gym at Pateley Bridge has been refurbished.

Mark Tweedie, managing director of Brimhams Active, the council-owned leisure company that runs the sites, admits the delays have been frustrating but says the benefits of the £46 million investment will soon be felt across the district. He says:

“We will have an estate that will be the envy of North Yorkshire. The investment that’s gone in is unprecedented and significant.”

Harrogate Leisure and Wellness Centre is certainly a cut above the average council leisure centre.

Monthly membership, which provides unlimited access to gyms, pools and classes at all Brimhams sites, is £44.95. That isn’t as cheap as Pure Gym or Coach Gyms but they haven’t got pools. Gym-only Brimhams membership is £33.

Mr Tweedie argues they also don’t have the same focus on community health as Brimhams, which he says is “reinventing conventional leisure services to a more impactful, person-centred health and wellbeing service”.

To underline this, the rather soulless ‘leisure and wellness’ moniker has been slapped across the names of all its sites.

Sinkhole saga

But although Harrogate is fully open, work continues elsewhere.

Ripon, which was the first to reopen as the Jack Laugher Leisure and Wellness Centre in March last year, appears locked in some sort of sinkhole groundhog day of never-ending work on a “void” beneath the old part of the site, which remains closed.

The Jack Laugher Leisure and Wellness Centre

Remedial work is expected to continue until spring. Mr Tweedie says the centre is “looking to reopen the first floor gym in April next year” with the ground floor studio following in summer.

In the meantime, customers will continue to use the temporary gym in the car park and attend group classes at Hugh Ripley Hall in the city centre.

Knaresborough has been less troublesome than Ripon and Harrogate, although it might not seem like it to residents who currently have nowhere in town to swim since the old pool closed a few weeks ago.

How the Knaresborough site will look.

Delays meant the seamless transition from old pool to new site didn’t quite happen, but from November people will have access to a six-lane pool, a fun pool with a slide, plus — for the first time — a studio, gym, steam room and sauna.

While others get upgrades, the beautiful Starbeck Baths feels like the forgotten ugly sister. Rumours abound the Victorian pool will be closed and Mr Tweedie’s comments don’t provide much succour:

“The council is reviewing all its leisure sites at the moment. That’s a natural process because it’s just been formed as a unitary council. It will ask for evidence on how its sites perform and the opportunities for development.”

Starbeck Baths

The audit will be followed by a strategy. Does he think Starbeck Baths will still exist in 10 years?

“That’s a decision for councillors. But what I can say is there has been no feedback to me about planning to close Starbeck.”

Membership figures

Brimhams, which employs the full-time equivalent of about 160 staff and has a turnover of £8.4 million, was set up by Harrogate Borough Council in August 2021. But it has been run by the new North Yorkshire Council since April.

Mr Tweedie says Brimhams “was set up to be commercially effective but also to deliver better health outcomes for the community”.

The council currently provides a £1.7 million annual subsidy, which is due to reduce to £1.2 million when the new centres are complete.

The early commercial signs at Harrogate are encouraging. Membership was 600 when the Hydro closed. The new site has 1,800 members — above the 1,750 target for the end of the month.

Ripon, which has less gym competition than Harrogate, has 1,200 members and Nidderdale has 700.

When we last interviewed Mr Tweedie staff shortages was a huge issue but he says this has eased.

Mark Tweedie outside the Harrogate site.

Brimhams is the only council-owned trading company in North Yorkshire. A private company called Everyone Active provides services in Ryedale and Scarborough; Richmond Leisure Trust runs facilities in Richmond and a charity called Inspiring Healthy Lifestyles oversees sites in Selby. The former district councils in Craven and Hambleton ran leisure sites.

Brimhams is due to take control of Selby’s services, which includes Selby Leisure Centre and Tadcaster Leisure Centre, in September next year.

That decision appeared to be a vote of confidence in the Brimhams model but uncertainty remains about how leisure services will be managed long-term in the county once North Yorkshire Council has completed its review.

But in the short-term, it’s all about growing membership — and getting Knaresborough and Ripon sorted.

Read more:

• Ripon leisure centre halts price increase due to ongoing work
• Harrogate Hydro delay will see no change in £13.5m project budget, says council

A price increase at the Jack Laugher Leisure and Wellness Centre in Ripon has been halted after complaints from customers prompted a councillor to intervene.

Brimhams Active, the company that runs leisure centres in the Harrogate district on behalf of North Yorkshire Council, recently increased its monthly membership fees.

The council has spent £45 million on upgrading facilities in the district and this week re-opened the former Hydro under the new name Harrogate Leisure and Wellness Centre.

But the decision to increase the monthly membership fee at Ripon by £6.50 led to a backlash because customers are still using a temporary gym in the car park due to the delayed completion of ground stabilisation work on the old part of the building.

Group exercise classes are being provided offsite at Hugh Ripley Hall.

Work remains ongoing at Ripon leisure centre.

Mark Tweedie, managing director at Brimhams Active, said recent upgrades meant it now offered “significantly improved swim, gym and group exercise opportunities” but membership fees had increased.

He added:

“Although significant investment has been made to deliver a new state of the art leisure facility in Ripon comprising of a new swimming pool, sauna/steam experience and new gym equipment, following customer feedback we have acknowledged that the membership offer remains comparatively limited due to the delayed works to refurbish the ground floor facilities which will include upgraded group exercise studios.

“Therefore, we have committed to holding back on increasing the price of our all-inclusive membership for Jack Laugher Leisure and Wellness Centre customers until we are confident the offer is comparable to our other facilities.”

Cllr Andrew Williams

Cllr Andrew Williams, a member of the Conservative and Independents group on North Yorkshire Council who represents Ripon Minster and Moorside, raised residents’ concerns with the council.

Cllr Williams said the council had agreed not to proceed with the £6.50 monthly price hike in Ripon. He said:

“I welcome following my intervention the decision to withdraw plans to increase the fees in September and to revisit the whole situation when the facilities in Ripon are comparable with those elsewhere in the area.

“This is a clear example of the council listening to the concerns raised by residents and seeking to respond positively and swiftly to address their concerns.”

Cllr Williams added:

“Any future decision on the fees at Ripon leisure centre will have to be subject of appropriate consultation.”

‘Fantastic value’

Harrogate Leisure and Wellness Centre opened this week.

Mr Tweedie said Brimhams Active’s all-inclusive monthly membership fee, which allows unlimited swim, gym and group exercise at all of its facilities, “represents fantastic value which we have been able to achieve despite significantly increased operational costs”. It costs £44.95 a month or £35.95 for concessions at non-Ripon sites.

Besides new facilities in Ripon and Harrogate, the gym at Nidderdale Leisure and Wellness Centre in Pateley Bridge has been refurbished and the new Knaresborough Leisure and Wellness Centre is due to open this year.

Mr Tweedie added:

“We also bringing a new leading edge customer offer for people who take out a Brimhams Active membership. This involves a range of new, more personalised, services designed to support members with a holistic approach to help them achieve their health and wellbeing goals to be their best selves.”

Read more:

• Ripon Canal to celebrate 250th anniversary with open day on Saturday
• Ripon school ‘heartbroken’ over death of six-year-old pupil

Nidderdale Pool and Leisure Centre in Pateley Bridge has been renamed Nidderdale Leisure and Wellness Centre.

Harrogate Borough Council, which runs the facility, also revealed today The Hydro in Harrogate and Knaresborough Pool will be known as Harrogate Leisure and Wellness Centre and Knaresborough Leisure and Wellness Centre when they re-open.

It is part of a move to rebrand council-run leisure facilities in the Harrogate district with a greater focus on community health and wellbeing.

Mark Tweedie, managing director of Brimhams Active, which is the council-controlled company that operates the facilities, said:

“Through our new pioneering strategy Brimhams has committed to revitalising and reinventing conventional leisure services to focus on what people want and need to optimise their health and wellbeing whatever their starting point.

“Changing the names of our facilities symbolises this, and this investment is another example of the serious commitment to support the communities we serve.”

Signs have been installed at Nidderdale Leisure and Wellness Centre showing the new name.

The new signage

The rebranding has already started at other facilities in the Harrogate district, including the Jack Laugher Leisure and Wellness Centre, Fairfax Wellbeing Hub, Knaresborough Wellbeing Hub and Jennyfield Styan Wellbeing Hub.

Harrogate Leisure and Wellness Centre and Knaresborough Leisure and Wellness Centre are due to reopen this year after multi-million pound investments.

Read more:

• Further delay to installation of temporary gym at Ripon leisure centre
• Harrogate council company to run leisure centres in Selby

Public leisure centres in the Harrogate district are experiencing their greatest investment ever.

Harrogate Borough Council is spending more than £40m on new pools in Ripon and Knaresborough and on a major refurbishment of The Hydro in Harrogate.

Mark Tweedie, managing director of Brimhams Active, oversees 250 staff responsible for delivering services at these sites as well as several others.

Brimhams is the council-owned company set up last year to promote health and wellbeing in the district.

It operates swimming pools in Harrogate, Ripon, Knaresborough, Pateley Bridge and Starbeck. All of these sites, except the magnificent old Starbeck Baths and the soon-to-be-rebuilt Knaresborough Pool, also have leisure or fitness centres.

Mark Tweedie with Jack Laugher at the opening of Ripon’s new facility.

Brimhams also oversees Fairfax Wellbeing and Community Hub in Harrogate, Jennyfield Styan Community Centre, a children’s nursery and the Harrogate Turkish Baths.

Mr Tweedie, 54, a former PE teacher with considerable experience of the leisure sector, was hired by the council in November 2020 to support the creation of Brimhams before transferring to his current role in July last year.

He says he was attracted by the council’s vision of using leisure to improve the health and wellbeing of people in the district, backed by its willingness to invest serious money to make it happen.

Difficult start

It hasn’t been an easy ride. There have been costly delays at the new Jack Laugher Leisure and Wellness Centre in Ripon due to sinkhole issues that long pre-date Mr Tweedie. A report due imminently will determine how much more work needs to be done before the site can fully open. He says:

“I’m absolutely confident it will be resolved. Yes, it’s been frustrating. I know customers have been desperate to come back since Spa Baths closed.”

There has been some discontent about the consultation and need for a new leisure centre in Knaresborough, where work is due to begin next month on a 65-week building programme due to finish in July next year.

How Knaresborough’s new pool will look.

Mr Tweedie says the transition from old to new site will be “seamless”, with the current facility operating until the new one opens — something that didn’t happen in Ripon, where the Spa Baths closed four months before the new pool opened due to delays.

Now there is the looming nine-month closure of The Hydro, which will leave Harrogate without a council-run pool.

Staffing has also been difficult — Brimhams has been consistently operating with 20 to 30 vacancies. Opening hours have been affected. Mr Tweedie says:

“It’s been a significant challenge, and it’s shared across the sector nationally.”

Read more:

• Ripon leisure centre named after local Olympic hero Jack Laugher
• £28m contracts for new Knaresborough pool and Harrogate Hydro upgrades approved
• Harrogate Hydro set to close for nine months

But there is little doubt that when all the projects are completed, the district’s facilities will be significantly better than they were pre-Brimhams. He says:

“We are through the worst and back on track and people in the Harrogate district and our staff have got a lot to look forward to.”

Aim to nearly double membership 

The aim is to increase total membership at the sites in Harrogate, Ripon and Knaresborough to 5,000 within six months of the new facilities opening. Membership totalled about 3,000 at its pre-covid peak so it would be a considerable achievement but Mr Tweedie is “very confident” of achieving it. He says 400 people joined the Ripon centre in the fortnight after it opened.

How the refurbished Hydro will look.

Brimhams’s current monthly rate is £38.95. Customers at The Hydro are being offered a reduced rate of £32 to use the other sites while it is being refurbished. They will also be able to take part in group exercise sessions at the nearby Jennyfield Styan Community Centre.

Large private gym chains such as Pure Gym and Coach Gyms, which offer membership at about £20 a month, have extended their tentacles into the district, which can’t make life easy for council-run alternatives, but Mr Tweedie insists they are serving different markets.

“The private sector is dealing with the 15% that want to join a gym. The question is, what happens to the other 85%? How do we use public facilities to reach out to them?”

He talks about Brimhams taking “a more holistic approach” that leads to a “deeper and more purposeful relationship” with customers. People won’t come just to use the pool or gym, he says, but also to access a wider range of service that are being developed, such as mental health support, nutritional advice and mindfulness. It’s no coincidence that two Brimhams Active sites now include ‘wellbeing’ in their names — it’s clearly the way ahead.

A new software system, due to go live at the end of the month, will enable online booking and a “better digital relationship with customers”, as well as capturing footfall data that Brimhams can use to improve services.

Will it consider 24-hour opening, as many private gyms are? Mr Tweedie says:

“We have no plans for 24/7. We feel we can deal with our customer base between the hours of 6.30am and 10pm.”

Starbeck Baths

The scale of the council’s investment in leisure leads Mr Tweedie to say confidently there are no plans to reduce services or close Starbeck Baths, which is a constant threat to such an ageing facility. He adds:

“What the commercial approach is not about is reducing wages and staff and providing the bare bones of a service.”

All change next year

But his reassurances are tempered by the fact that Harrogate Borough Council will be abolished next year and control of Brimhams will transfer to the new North Yorkshire Council.

Brimhams staff will have a new employer from April 1 and, in time, a new strategy run by different managers.

Mr Tweedie, who lives in Morpeth and divides his time working from home and in the Harrogate district, says it could take at least a couple of years to implement whatever model the new council introduces so his role could exist for some time yet. He says:

“I want to deliver our three-year strategic plan and I am already working with other district leisure service leaders and North Yorkshire colleagues to manage the transition to the unitary authority.”

The important thing, he adds, is that customers don’t notice any sudden changes next year and that frontline staff, such as lifeguards and receptionists, are looked after. He says:

“It’s business as usual for us. We have a vision. We have a strategy. We have a plan we will deliver on that with a high level of tenacity.

Nidderdale Pool and Leisure Centre in Pateley Bridge.

The Hydro in Harrogate will close for nine months on April 8 to undergo an £11.8m refurbishment.

The leisure centre and pool is to get a two-storey extension as well as a new entrance, cafe and reception area.

There will also be new diving board equipment, a new fitness suite and the changing areas will be upgraded.

Members will be offered reduced rates to use other council-run leisure facilities in the district, as well as the opportunity to participate in group exercise sessions at the nearby Jennyfield Styan Community Centre.

The current £38.95 monthly charge will go down to £32.

A computer generated image of how the Hydro will look.

Mark Tweedie, managing director of Brimhams Active, which Harrogate Borough Council set up last year to run its leisure facilities, said the plan was to reopen the pool first in nine months time.

The other facilities, including the new fitness suite, are expected to be ready three months later.

Extend opening hours

Mr Tweedie said the refurbishment would give Brimhams Active the opportunity to redeploy staff at its other sites, which could enable some to extend their opening hours.

However, it will leave Harrogate without a council-run swimming pool for the rest of the year.

Brimhams also operates the Jack Laugher Leisure and Wellness Centre in Ripon, Knaresborough Pool, Starbeck Baths and Nidderdale Pool and Leisure Centre in Pateley Bridge.

It also operates the Turkish Baths in Harrogate, Fairfax Wellbeing and Community Hub in Harrogate, Jennyfield Styan Community Centre and Little Explorers Day Nursery at Harrogate Hydro.

Look for a full interview with Mark Tweedie about leisure services in the Harrogate district on the Stray Ferret this weekend.