Business Breakfast: Scheme offers Harrogate entrepreneurs chance to access £2,500 grants

Budding entrepreneurs in the Harrogate district are being invited to sign up for a business support scheme with the chance of accessing £2,500 in grants.

The free scheme is being run by the York and North Yorkshire Growth Hub and is called the Strive Live Start-Up Incubator.

The programme includes live online training, personalised one-to-one advice and on-demand online learning for those wishing to start their own business.

The scheme lasts for seven weeks and will start on September 12, 2023.

It will include sessions held online during the evening, featuring access to more than 20 interactive e-learning modules and a supportive network of like-minded peers. 

Daniela Genova, the founder of Cafe Lago di Como in Harrogate who has taken part in programme, said: 

“Strive is an amazing place to learn absolutely everything you need to know about business. 

“But most importantly the team work very hard and they are always available for any questions or concerns. We really enjoyed it and we have learned a lot from the project.”

For more information on how to sign up for the scheme, visit the York and North Yorkshire Growth Hub website here.

Harrogate lawyer awarded industry qualification

A partner at a Harrogate law firm has been awarded a coveted industry qualification.

Haroon Quayum, who works in the LCF Law family business unit, has achieved an advanced certificate in family business governance, which is recognised by the professional body the Society of Trust and Estate Practitioners.

Haroon Qayum, LCF Law

It means Mr Quayum is able to offer further technical advice, such as helping family businesses plan for succession.

He said:

“Having been through the examination process and passed this qualification, I have been able to expand my technical knowledge, develop my professional competence and build on my experience and skills that I have developed over my many years in practice, helping families plan for succession, as well as identify and define appropriate governance structures.”

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Lucky escape as tree falls outside Harrogate school

A Harrogate resident has spoken of her relief that nobody was hurt today when a tree from her garden fell outside a school.

The 50-foot beech tree crashed across Oatlands Drive at about 1pm, glancing the wall of St Aidan’s Church of England High School opposite.

Fortunately it happened out of term time. However, Oatlands Drive is still a hive of activity at that time of day, with numerous pedestrians and vehicles passing by but fortunately nobody was doing so when the tree came down.

It fell from a garden belonging to Rowena Wright, who said:

“I’m just so grateful nobody was hurt.”

Pedestrians navigate the fallen tree.

Ms Wright said she was working upstairs when she heard a noise and assumed it was caused by a workman next door.

Minutes later a motorist, who ironically turned out to be a tree surgeon on his way to a job, knocked on her door to tell her what had happened.

Oatlands Drive was blocked to traffic and pedestrians had to climb over the tree.

The tree looked healthy and Ms Wright, who has lived in the house for 30 years, thinks a combination of heavy rain weakening its roots and the weight at the top may have contributed to the incident.

The roots of the tree.

She added:

“We have regular tree care. If it had looked like it was dying we would have had it cut. It’s quite bizarre.”

See the Stray Ferret’s Facebook page for a video of the scene shortly after the incident.

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New aesthetics clinic opens its doors in Harrogate

A new aesthetics clinic has opened in Harrogate today – to offer skin tightening, slimming treatments and vaginal rejuvenation.

HIFU Clinics UK specialises in high intensity focused ultrasound (HIFU), so the treatments are non-surgical.

Michelle Clarke, who has been in the industry for 13 years and is the director of HIFU Clinics UK, says vaginal rejuvenation can be a “life-changing” treatment.

She told the Stray Ferret:

“We are now offering vaginal rejuvenation – changes happen in the female body after childbirth and menopause, so our treatments can help with things like dryness, bladder weakness and more.

“It’s not really talked about, a lot of people don’t even know you can get help for this, but this can be life-changing.”

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HIFU Clinics UK, which is now taking appointments for its new clinic on Westmoreland Street just off Skipton Road, opened its first clinic in Wakefield three years ago.

Ms Clarke said many of her clients were looking for a more natural look:

“Our clients can walk out down the street and to their families, without people knowing they have had any work done.

“They just look fresher and well-rested. So it is a completely different approach to other aesthetic clinics.”

The newly renovated clinic has two rooms for HIFU clients and will be renting out two of its other rooms to other high-end professionals, like beauticians or chiropractors.

While the clinic opened in Harrogate today, there will be an official opening event in September with demonstrations, drinks, canapes and special offers.

Harrogate hospital awards consultants £1.2m to embed culture of ‘continuous improvement’

Harrogate District Hospital is spending nearly £1.2m on hiring management consultants to develop a culture of continuous improvement, the Stray Ferret can reveal. 

Harrogate and District NHS Foundation Trust (HDFT) signed a contract with KPMG and Catalysis in March, which will run for 18 months to September 2024. 

KPMG is one of the world’s largest multinational professional services companies, and Catalysis is a Wisconsin-based not-for-profit organisation dedicated to helping healthcare bodies become more efficient. 

The continuous improvement programme, called HDFT Impact, will ultimately involve all 5,000-plus employees, who will be encouraged to share their knowledge with each other and come up with ways to improve the way the trust delivers its services. 

In a statement sent to the Stray Ferret, a spokesperson said: 

“It is our aim to embed improvement at the centre of our culture and operating model so we can provide the best quality, safest health and care services for our patients, children and the community; and make HDFT the best place to work for our colleagues.” 

They added: 

“There is no doubt that a steady stream of improvements, both big and small, can have transformational results.” 

In recent years, KPMG and Catalysis have together worked with 16 NHS trusts, including Western Sussex, which became the first non-specialist trust to be rated outstanding in all areas by the Care Quality Commission. 

In other cases, one trust saved £800,000 in theatre efficiencies, one increased surgeries per list by 25%, and another reduced falls among patients by 60%. 

The spokesperson said: 

“Continuous improvement is not a new concept at HDFT. It has been integral in helping us to develop our services and bring improvements for patients and colleagues for a long time – we have been using a lean quality improvement approach for over 10 years.

“We know this approach works and we’ve seen the improvements it can bring for patients and colleagues.” 

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The HDFT Impact programme is being funded from the trust’s budget to procure and implement a new electronic patient record system.

The spokesperson said: 

“Our EPR project is not just about providing an electronic system, but is an improvement programme enabled by technology to give our staff the opportunity to improve across the whole organisation.” 

In May, it was reported that management consultants were being paid up to £3,000 a day for work within NHS England. At the time, Onay Kasab, national lead officer of trade union Unite, said the health service was being “plundered by private sector profiteers”. He added:

“The money would be much better spent providing a proper pay rise for NHS staff to end the recruitment and retention crisis that is crippling health services.”

HDFT’s deal with KPMG and Catalysis is costing the trust about £2,200 per day for the duration of the 18-month contract.

Asked if there had been any opposition or resistance from hospital staff to the hiring of external consultants, the spokesperson said: 

“As an organisation, the majority of our colleagues are receptive to continuous improvement.

“Cultural change can be challenging, and a small number of people may be sceptical, but we believe that developing our continuous improvement programme is vital in our pursuit of excellence so that we can raise quality, reduce costs, explore better ways of delivering our services, and provide the best possible healthcare for those who need it.

“We hope that as the programme progresses and staff engage in it, all of our staff will recognise the huge benefits.” 

Harrogate’s former Viper Rooms building still empty despite interest

North Yorkshire Council has said there has been interest from operators of nightclubs, bars and restaurants in taking on Harrogate’s former Viper Rooms building.

However, the building still remains empty more than seven months after the nightclub abruptly shut.

The council owns the Royal Baths building which was home to the Viper Rooms from 2007 until December 2022 when it closed after failing to negotiate a new lease.

The council changed the locks and about 30 staff lost their jobs just a couple of weeks before Christmas.

Viper Rooms was owned by businessman Paul Kinsey who also ran the former clubs Moko Lounge and Kings Club in the town. Its closure left Harrogate without a nightclub.

The council has instructed property agent Savills to market the property and it’s asking for a rent of £150,000 a year — but there have been no takers so far.

North Yorkshire Council’s corporate director of resources, Gary Fielding, said there has been interest from national, regional and local operators looking at using for the premises as a potential nightclub, bar or restaurant.

Mr Fielding added: 

“We hope the building will be occupied as soon as possible, but will ensure it is the right use, with a sustainable operator for the space. It is still early days in terms of marketing and discussions, and we would not identify interested parties at this stage.

“We are marketing the premises with an open approach to the rent to secure the right operator.”

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Business Breakfast: Harrogate Town agrees partnership with Circle Health Group

Harrogate Town has agreed a partnership with the Duchy Hospital.

The agreement will see the hospital, which is part of Circle Health Group, offer medical check-ups, health screening and private GP appointments to first team players.

It will also see specialist clinics available to players before and after EFL League Two fixtures this coming season.

Rachel McGeachie, head of medical and physiotherapy at Harrogate Town FC, said: 

“They offer an invaluable service to the club that provides both peace of mind to the player, their families as well as the club and myself.”

Michelle Eardley, executive director of the Duchy Hospital, said: 

“As a fellow local organisation, we understand how important the club is to the community and we look forward to supporting the players and club staff throughout the season with specialist care across a range of services.”

Harrogate law firm makes new litigation hire

A Harrogate law firm has appointed a new litigation executive.

Truth Legal, which is based on Victoria Avenue, has hired Sarah Doyle to its team.

Sarah joins the firm with 30 years ‘ experience of working within the legal services industry, the majority of which has been within the personal injury sector.

She has acted for claimants involved in road traffic accidents, including 10 years spent acting on behalf of motorcyclists, and has focused on clinical negligence cases for the last three years.

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Former Harrogate Leon site to become Starbucks

The former Leon drive-through restaurant in Harrogate is set to become a Starbucks.

North Yorkshire Council has approved plans to change the signage around the Wetherby Road site to Starbucks branding.

Permission has been given for a total of 20 signs, just over half of which would be illuminated, including ‘totem’ signs, menus and directional signs around the drive-through.

Leon, which opened last June, closed its doors on April 2 with the loss of around 20 jobs.

It was operated by Blackburn-based EG Group, which also runs Starbucks franchises as well as brands including KFC and Greggs.

Currently, the building has been empty for four months and has been stripped of its Leon branding and signage. No date has been given for it reopening as a Starbucks.

The coffee brand has only one existing presence in the Harrogate district, on Cambridge Street in the town centre.

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Following the closure of the fast-food restaurant, speculation mounted over whether a Starbucks would open at the site.

The company initially considered opening a Starbucks on Wetherby Road before Leon was announced instead.

Planning documents submitted to Harrogate Borough Council in 2019 proposed a drive-thru “to be operated by Starbucks Coffee Company” on the site.

However, following planning approval on appeal, EG Group announced a Leon would open instead.

Residents near to the drive-thru raised concern that the scheme was not as advertised in the initial plan.

The Stray Ferret asked the borough council in April 2022 how the company was able to build the scheme as a Leon drive-thru when the original approval for the site showed a Starbucks coffee shop.

At the time, a council spokesperson said:

“Permission was granted by the Planning Inspectorate for a ‘coffee shop to include a drive-thru’, not specifically for a Starbucks.

“The Inspectorate did not add any conditions to the permission they gave restricting the use of the premises solely to a coffee shop, so it can legally be used for any other use within the same use class, which includes a drive thru food and drink establishment.”

LeonThe former Leon restaurant

Environment Agency investigating possible pollution of Harrogate’s Oak Beck

The Environment Agency is investigating possible pollution of Oak Beck in Harrogate.

Residents complained to the government organisation about water looking like “milky coffee” over the past couple of days.

The Stray Ferret contacted the Environment Agency to ask whether it was investigating any incident in relation to discoloured water in the beck.

A spokesperson said an officer was on site yesterday to take samples of the water.

They added:

“Over the past few days, we have received a number of reports of discoloured water in Oak Beck, Harrogate.

“An officer attended site yesterday to take samples, and we are currently investigating the possible source of the pollution.”

Hundreds of fish are believed to have died in an Oak Beck pollution incident in September last year when the water turned brown.

Dead fish could be seen in the watercourse at Oak Beck retail park.

The incident prompted leading Harrogate conservationist, Keith Wilkinson, to call on Yorkshire Water and the Environment Agency to step-up efforts to work together to prevent pollutions in the beck, which he said occur too frequently.

Oak Beck, which flows across northern Harrogate, empties into the River Nidd at Bilton.

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Roadworks on Harrogate’s Skipton Road due to last another 24 days

The latest round of roadworks on Harrogate’s Skipton Roads is due to continue for more than three weeks.

Three-way lights are in operation close to the junction with Sykes Grove.

Although the work is taking place during the school holidays, when the road is less busy, it is still causing delays on one of Harrogate’s main roads.

Three-way lights are in place.

Northern Gas Networks, which is responsible for distributing gas to homes and businesses, is replacing metal pipes with plastic pipes.

Scott Kitchingman, operations manager at Northern Gas Networks, said:

“We have been carrying out essential work to ensure the continued safe and reliable supply of gas to customers in the Skipton Road area of Harrogate and we are now on the final section of the road. We are scheduled to complete on August 25.

“The ageing metal pipework is being replaced by new, more durable plastic pipes, to ensure a safe and reliable supply of gas to customers now while getting the network ready to transport alternative greener fuels in the future.

The view heading towards New Park roundabout.

Mr Kitchingman added:

“So that engineers can carry out the work safely and efficiently, and to protect the public, some traffic management measures are in place. We have multiway lights and a lane closure for the duration of the work.

“We apologise for any inconvenience caused; we are however working on Saturdays to try to get the work done as quickly as possible.”

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Eight ultra-rapid electric vehicle charging points activated at Harrogate Sainsbury’s

Sainsbury’s has activated eight ultra-rapid electric vehicle charging points at its supermarket on Wetherby Road in Harrogate.

‘Ultra-rapid’ is the fastest type of EV charging available on the market. It means people will be able to charge their electric vehicles in as little as 30 minutes.

The 150kW charging points, which are located in the car park near, are available to all drivers, not just those shopping in-store. They were activated on Friday.

Sainsbury’s said in a statement the charging points are designed to be easily accessible for disabled customers, as well as those with young children, thanks to the additional space around and between bays.

The new charging stations at Harrogate Sainsbury’s.

Patrick Dunne, Sainsbury’s director of property, procurement and EV ventures, said:

“We know that demand for speedy, efficient EV charging facilities in the UK continues to grow and that’s why we’ve brought this great new service to the people of Harrogate.

“We hope customers enjoy the speed and convenience it offers and we look forward to hearing their feedback.”

He added the charging points would help the company achieve its goal of reducing carbon emissions to net zero by 2035.

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There are currently four generally recognised speeds of EV charging available in the UK, classified by the level of power or “flow” of electricity that the chargers are able to provide, in kilowatts. They are slow – 3-6kW; fast – 7-22kW; rapid – 25-99kW and ultra-rapid – 100kW+.

More information about EV charging at Sainsbury’s is available here.