Bond End roadworks in Knaresborough due to end on Friday

Roadworks causing misery for motorists in Knaresborough are due to end on Friday.

Traffic lights have been causing severe delays at Bond End since May 2.

The roadworks paused last weekend for the coronation but returned yesterday, causing tailbacks in all directions.

Electricity distribution company Northern Powergrid is laying underground electricity cables to support the redevelopment of Dower House Hotel, which is due to reopen this year under the new name The Knaresborough Inn.

A Northern Powergrid spokesperson said:

“As part of the investment scheme, traffic management is in place until Friday 12 May while the company digs to lay the new electricity cables.

“We apologise for any inconvenience this may be causing to residents and businesses, and although unavoidable, we can appreciate it is very disruptive. All work and traffic management was agreed with the appropriate local authority and permits granted to carry out the necessary work.

“Traffic management helps to enable safe access for engineers to carry out their work, and for residents and motorists alike.”

Read more:

 

New name and coat of arms for Knaresborough hotel

A long-standing Knaresborough hotel is set to be renamed as part of a revamp by its new owners.

The Dower House on Bond End will become The Knaresborough Inn, in line with other premises in The Inn Collection Group‘s portfolio.

The chain is currently carrying out a refurbishment to turn the building into a “pub with rooms”, and has even been given its own coat of arms to fit in with its stablemates.

A spokesperson for ICG said:

“Following the brand style being adopted for all sites belonging to The Inn Collection Group, a new coat of arms has been created for the inn with iconography relevant to the history of both the town and the building itself.

“Made up of a shield flanked by two griffins, acknowledging the links of the building to the Slingsby family, the design sees the left-hand side contain a recurring pattern that combines a historical emblem related to St. Robert of Knaresborough and the white rose of Yorkshire.

“The right-hand side of the shield features further reference to the builders of the original Dower House with a white chevron, and a leopard’s head taken from the Slingsby family crest.”

The Knaresborough Inn logo and coat of arms

ICG acquired the Dower House in December 2021 and announced it would close its gym and spa last summer.

A planning application was submitted last year to extend the building and replace its leisure facilities and increase the total number of bedrooms to 57.

The hotel is currently closed while refurbishment work is carried out, with a planned completion and reopening date around the end of the summer this year.

ICG’s marketing manager Zoe Cooper said:

“We’re excited to confirm the new identity of The Knaresborough Inn as its reopening draws closer.

“We have embraced the history of the building and the site, as well as the wider area and we hope the new look will create a talking point that serves as a link to the past while the site embarks on an exciting future.”

The Inn Collection Group has also acquired Ripon Spa Hotel and the St George Hotel in Harrogate in the last two years.

The latter closed for refurbishment this week, with the loss of all of its 76 staff. The company said the work is expected to take 16 weeks.

Ripon Spa Hotel is due to reopen this spring.

Read more:

 

Knaresborough’s Dower House accelerates closure of spa and gym

Members of Knaresborough’s Dower House gym and spa have been told that the facilities will close next month, seven weeks earlier than originally planned.

The Stray Ferret reported last month the gym and spa were closing after the hotel was acquired by the Inn Collection Group (ICG) in December last year.

At the time the group said the gym and spa, which includes a swimming pool and sauna and provides beauty treatments, would close on August 31 as part of a “multi-million pound expansion” plan.

However, letters sent to members this week said the facilities will now close on July 11. Kate Bentley, rooms director for ICG, said the closure was brought forward due to a decline in users and rising operating costs.

She said:

“Since buying The Dower House in December 2022 we have spent a lot of time familiarising ourselves with the hotel and surrounding area while meeting and listening to customer feedback.

“Dower House — including the spa — is in desperate need of investment which is long-overdue. We have made the decision to accelerate the closure of this part of the hotel.

“We appreciate this may be disappointing for spa users, however we look forward to carrying out a significant investment in the building that a wide range of people can enjoy.”

The ICG has said that all Dower House members who chose to move to the Crown Hotel in Boroughbridge could have their joining fee waived. The Boroughbridge hotel is part of the Coaching Inn Group and also has gym, pool and spa facilities.

Read more:

Michael Ward, a member, said:

“I am disappointed at the closure, and the way it has been handled. The first I knew about it was when the story appeared on the Stray Ferret. I am not impressed with the Inn Collection Group.

“I will therefore not be taking up their offer of joining the Crown Hotel at Boroughbridge, despite the joining fee being waived. It’s disappointing because the Dower House is the only facility of its kind in Knaresborough.”

Knaresborough couple’s Dower House wedding cancelled due to refurb

A couple from Knaresborough tried for months to contact their wedding venue only to be told their special day was no longer secure and they should look elsewhere.

Toni Kinder and Michael Shelton were due to get married at Dower House Hotel in Knaresborough this December after booking the venue in August 2021.

The hotel was bought by The Inn Collection Group (ICG) in December 2021 but the couple were assured it would not affect their wedding.

However, after months of not being able to get in touch with anyone the couple rang the St George, another ICG hotel in Harrogate. It was only then, eight months after they made the booking, they were told planned refurbishments meant their date was no longer secure.

Last week, the Stray Ferret revealed a multi-million pound expansion plan would lead to the closure of the gym and spa facilities and the hotel for some time as works got underway.

Ms Kinder said she had picked her food, booked entertainment and imagined her pictures at Knaresborough Castle but said this all had to be put on hold whilst they found an alternative venue.

Ms Kinder said:

“There was never much communication with the Dower House, I only found out because I got a number from a friend for someone at the St George.

“We were set on the Dower House but don’t want to wait any longer to be married, we just have to hope we like the St George.”

The couple, who have been together nearly five years, are due to visit the St George in Harrogate after it said it could offer them the same date and honour the price they paid.

Read more:

The couple have four children between them and were left feeling “disappointed and frustrated” by the lack of communication from Dower House.

The ICG has said:

“There is no date for closure of the hotel so they are correct in that there has been no formal cancellation as yet but guests have been advised of possible disruption. We have been offering guests the opportunity to move venues for certainty but at this stage we do not know when the hotel will close.”

Ms Kinder added:

“It’s a shame because we picked there, of course it’s not what we wanted but it’s not a disaster. We had friends who’s weddings were delayed loads over lockdown and we know we will get married on that day it just won’t be at Dower House.”

‘Lifeline’ Dower House gym and spa in Knaresborough to close

Members at Dower House gym and spa in Knaresborough have spoken of their upset at the news the facility is to close.

The 15th century hotel on Bond End was acquired by the Inn Collection Group in December 2021.

The group has confirmed the gym and spa, which includes a swimming pool and sauna and provides beauty treatments, will close on August 31 as part of a “multi-million pound expansion” plan.

Rooms director at ICG, Kate Bentley, apologised for the news leaking out prior to members receiving official confirmation.

The Stray Ferret has spoken to many members upset at the loss of the facility.

Karina Ingh, has been using the gym every day for six months and said she was “disappointed” by the way the news had been handled:

“We were promised this amazing refurbishment and yet they’ve chosen to close the gym and spa with no member consultation.

“It’s their business model and I understand that, but some members have been there for 30 years — it’s a lifeline for them.”

Ms Ingh, who said she believes the gym has 500 members and 10 staff, is concerned about the lack of similar facilities nearby. She said she had been looking at other gyms but none had the same spa facilities or community feel:

“Some people use it every day like me and can just walk or car pool together. I’m disappointed that they are taking a really well-used facility away. It’s a total loss.”

Read more:

Fellow member Suzanne Longson echoed Ms Ingh’s concerns about the lack of similar facilities nearby:

“Whilst I understand that things change, I don’t think the new owners realise how unique the gym is. Throughout lockdown we messaged each other regularly, offered help to our elders and made sure they were OK. We’ve supported each other through illness, loss and bereavement.

“There is a big social aspect for a lot of the members who live alone, who pop down for a cuppa and a chat, and are given that time. Knaresborough is about to lose yet another local facility to the big boys, and it’s a shame.”

‘Valuable social interaction’

Chris Souter also described the place as a “lifeline”:

“I am 77 in June, and it has been a lifeline since lockdown, enabling me to take regular exercise. It has also been a valuable opportunity for social interaction and relaxation.”

Another member, Chris Coggan, criticised the way the group had handled the closure decision:

“I am absolutely gobsmacked that this is being done without any consultation with staff or members. I feel it is a much used community resource with obvious health and social benefits, providing a lifeline for many if its members. I urge the new owners to reconsider their decision and think about the effect this will have on the local community.”

Kate Bentley, at ICG, said rising costs had contributed to the closure decision:

“We’re hoping in the long run it’s positive news for the town and will become a much more welcoming space for non-residents.

“We just can’t see a way to make the spa and its space viable in the long run. We appreciate it will be a loss to local people but the investment plan we have will hopefully make the site profitable again.”

As well as the leisure facilities, the Grade II listed building has 38 bedrooms, several bars, lounges and function areas.

The Inn Collection Group also recently acquired Harrogate’s St George Hotel and Ripon’s Spa Hotel.