Harrogate hospital staff selling days off to cope with cost of living crisis

Some staff at Harrogate District Hospital are selling their annual leave and applying for further financial help in a desperate bid to make ends meet.

The hospital is allowing NHS workers to trade time off for extra payments until the end of the year, while a hardship fund has also been set up to help with the soaring costs of energy, fuel and food.

This comes at a time when staff are set to vote on strike action over a below-inflation pay offer which unions have described as another real-terms pay cut.

Jonathan Coulter, chief executive of Harrogate and District NHS Foundation Trust, told a board meeting today that he had “always been against” staff selling annual leave, but the cost of living crisis now meant that providing support was “absolutely vital”.

He said:

“My justification for this is that the financial position of some staff is putting them under more stress than the benefit of having a holiday.”

A total of 17 staff have so far applied for extra payments instead of time off, while 271 applications have been made to the hospital’s hardship fund, which is offering grants of up to £500.


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Wallace Sampson, hospital trust board member and chief executive of Harrogate Borough Council, said he had “mixed feelings” about staff being able to sell annual leave as he believes it is “very much needed” to help with their wellbeing.

In response, Mr Coulter said he agreed but this was the preference of some workers and that a five-day limit on the amount of time off that can be traded would ensure staff do get some down time.

He said:

“There is an absolute maximum of five days, so staff can’t sell all of their annual leave.

“We have agreed the policy for this year as a one-off, partly recognising that people have a lot of annual leave because of covid.

“We will need to review the initiatives, but at the moment they are absolutely vital.”

Winter strike possible

His comments come as strike action could span across several months this winter after the Royal College of Midwives union notified hospital bosses that it will ballot its members over pay.

Other unions including GMB and Unison are also said to be making preparations for a vote.

The prospect of staff striking at what is always a busy time for under-strain services in winter has been described as “worrying” by senior officials at Harrogate District Hospital, which has begun making contingency plans.

Around 100 of the hospital’s lowest-paid staff will see an uplift from a rise in the legal minimum wage to £10.90 in October.

However, Dr Suzanne Tyler, executive director at the RCM union, said the government needed to go further and give all workers a better pay rise after its members rejected a 4% increase offer.

Dr Tyler said in a statement:

“Our members have spoken and just like us they believe a below inflation pay award is not good enough, they deserve more.

“The results and turnout speaks volumes about the feelings of a fragile, exhausted, and undervalued workforce, because taking industrial action is always the very last resort for midwives and maternity staff.

“They obviously now see no other alternative to getting a fair and just pay award from their governments.”

Yorkshire Water gives £70 account payments to low-income households

Yorkshire Water is to give low-income households in the Harrogate district £70 payments to help with the cost of living crisis.

The company announced today it will automatically award the payment to customers on its social tariffs.

It comes as people across the district has seen energy bills increase and the price of goods and services hike with inflation.

Yorkshire Water said that up to 45,000 people will receive an automatic discount on their bills. However, it also estimates that a further 200,000 could be eligible for support.

Angie Markham–Nock, customer support manager at Yorkshire Water, said: 

“We know a lot of customers are worried about money at the moment and we’re seeing more people than ever benefit from our financial support schemes. We hope this £70 payment will provide some relief to households across Yorkshire this year.

“We don’t want our customers to worry about paying their next bill – our financial support schemes are there to help and can provide some relief to those who need it.”

The company has urged people who may be eligible for a discount to get in touch. You can find out more information on the support on water bills here.


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Harrogate care costs climb to £54,000 a year as ‘colossal’ price rises bite

Harrogate’s high care costs are being compounded by the cost of living crisis as bosses warn that they have no choice but to pass on some of the “colossal” price rises to residents.

With care homes being hit by huge increases in energy and food prices, the average weekly cost of a residential care home in the district is now £1,029.

That figure remains the highest in North Yorkshire and is equivalent to almost £54,000 a year.

The climbing costs come at a time of significant workforce pressures as care homes continue to rely upon agency staff and constantly recruit to try to fill vacancies.

Sue Cawthray, chief executive of care charity Harrogate Neighbours, described the price rises as “colossal” and said further increases in insurance costs and workers’ wages were adding to the pressures of keeping care services running.

Sue Cawthray

Sue Cawthray, chief executive of Harrogate Neighbours

She added that the only way for care homes to be able to keep their costs down was for the government to provide more funding and support for services.

Ms Cawthray said:

“There is a serious shortage of funding in health and social care.

“This has been going on year after year and the situation is only getting worse as more people get older and need to go into care.”

After years of funding cuts and promises to fix the broken care system, the government earlier this year announced a new £86,000 cap on the amount anyone will have to spend on care over their lifetime.

This was due to be funded by a 1.25% rise in National Insurance, however, the tax rise was reversed by prime minister Liz Truss and funding will now come from general taxation.

The price cap and other measures are to be tested out as part of a “trailblazer” scheme which has seen North Yorkshire County Council chosen as one of six local authorities to introduce the reforms several months ahead of elsewhere.


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There are, however, questions over when this will begin next year and if it will entail a huge bill for the county council.

Aside from the trial, Cllr Michael Harrison, executive member for health and adult services at the authority, said it was doing “everything possible” to support the care sector, although he added these efforts were being made “within the constraints of the funding allocated by central government”.

He said:

“We continue to make the case to the government for comprehensive reform and funding of social care.

“The council is implementing a three-year deal to address the actual cost of care provided by care homes, ahead of many other local authorities.

“We are now working with the sector on a similar long-term plan for home care.”

Meanwhile, the county council has further plans to build an extra care facility after purchasing a £1.8 million plot of land at Harrogate’s Cardale Park, and there are also proposals to introduce “micro-providers” in more rural areas.

Cllr Harrison added: 

“In the Harrogate area, we are pursuing several projects to try to improve market conditions, including identifying potential new opportunities to provide care directly.

“We are also hoping to see the introduction of micro-providers in rural areas and are working with care providers to pilot new workforce models, attracting people to the sector with the prospect of the rewarding careers which can result from caring for others.”

Cost of living crisis fund launched for North Yorkshire

Two Ridings Community Foundation has launched a fund aimed at helping communities in North Yorkshire as the cost of living crisis deepens.

The charity is set to open applications for the fund next month and has already received £210,000 worth of pledges towards it.

The fund will give grants to groups who provide practical, financial and emotional support to people struggling to manage bills, with their day-to-day existence and the emotional impact of constantly worrying about finance, debt and their loved ones’ wellbeing.

It comes as people across the Harrogate district have seen energy bills increase and inflation hike the prices of goods and services.

Two Ridings Community Foundation is one of 47 community foundations in the UK which co-ordinate local charitable giving. Its new initiative will help people in north and east Yorkshire.

James Lambert, founding donor of the crisis fund and high sheriff of North Yorkshire, urged others to donate to the fund.

He said:

“As a local businessman I urge everyone who can to donate to this crucial fund.

“As high sheriff I have seen the amazing work that local charities do and know that any money donated is used wisely and well, where it is most needed.”


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The fund will also ensure charities can cope with the impact of the cost of living on their own costs, so they can continue to offer support.

The fund will open for applications from North and East Yorkshire community organisations from early October 2022. Full details will be available on the Two Ridings website.

‘It’s still too high’ – Harrogate residents on the government’s energy announcement

This morning, Prime Minister Liz Truss announced the government’s plans to deal with spiralling energy costs.

The Prime Minister announced the price cap would be frozen at £2,500 per year for the average household for the next two years.

The Stray Ferret asked people in Harrogate’s town centre what they thought of the announcement.

Of the seven people we spoke to, none of them thought the measures would be enough.

These are their thoughts:

Amandine Thomas and Lauren Keane speaking on the price cap in Harrogate

Amandine Thomas and Lauren Keane

Lauren Keane and Amandine Thomas, from Harrogate, were out having lunch in the town centre.

Ms Keane wanted to know why the government had not been looked at other options for reducing bills:

“It’s still too high. It’s annoying to know that other countries have capped it at reasonable levels.”

“This is probably it [for price reductions]. They seem to care about profits compared to people.”

“We need to invest more in renewable energy.”

Ms Thomas added:

“I know at the moment [prices are high], obviously with the war in Ukraine and general inflation. Hopefully they won’t stay like that.”

Brian Hazell

Brian Hazell feared that people would suffer if more was not done to help people with their bills:

“[Prices] are too high. It’s got to [come down], or a lot of people are going to be poorly off this winter.”

“They need to make energy companies pay. [The government] will get us into debt and will have to pay it off for years if we’re not careful.”


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Mr and Mrs Newall on the energy price cap

Mr and Mrs Newall

On Cambridge Street, Mr and Mrs Newall placed the blame on the government. Mr Newall said:

“Typical Tory government helping their rich friends and the poor all pay the price. It won’t change until we get another government, but another government wouldn’t do much either. I don’t know how they sleep on a night.”

Mrs Newall added:

“People who stay in all day need to use more fuel than we probably do. We’re fixed until December [but then the bill will increase], won’t it?”

Courtney Nicholson in Harrogate

Courtney Nicholson

This sentiment was shared by Courtney Nicholson:

“It’s an insult to the public that they’re freezing them. They should be bringing them down. People are struggling. I can’t make a wage stretch a month anymore. Bills are going up. They should be actively trying to bring them down. It’s no way to live.”

Jane Schaffer

Jane Schaffer runs a pottery business which she brings to Harrogate’s farmers market.

She has seen the energy costs increase for the kiln she uses to make her pottery. She said:

“There’s a lot of hype around [the cost of energy]. I’m wondering about them going up. If they go up as predicted, it’ll be double the cost.

“The media have a lot to answer for – scaremongering.”

However, Ms Schaffer was concerned that the general increase in the cost of living may affect the number of people buying her items:

“One the one hand they’re essentials, on another they’re luxury items.”

Harrogate Neighbours warns of care home closures

The chief executive of a Harrogate care charity has warned the energy crisis could force some care homes to close without urgent government action.

Sue Cawthray, chief executive of Harrogate Neighbours, said spiralling bills were already being felt by care providers, with the charity’s own gas costs more than doubling over the last 12 months to over £90,000.

She added the looming winter and further price rises was a “huge concern” for the care sector, which looks after the most vulnerable in society. Ms Cawthray said:

“Those working in social care are responsible for people’s lives and we have got to make sure that not only are our residents warm, but also that food costs are addressed.

“I have a colleague who is a small care provider and very concerned about how he is actually going to pay the wages, nevermind keep people warm.”

New prime minister Liz Truss has pledged to “act immediately” on the energy crisis – with a price freeze funded by government-backed loans to energy companies widely expected.


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But with the full details of the plans yet to be announced, Ms Cawthray said the charity was already looking at different ways to reduce its energy costs, including the use of heating monitors in residential rooms and solar panels.

She added that any government plans must include care homes and charities like Harrogate Neighbours, which provides residential care and a hot meal delivery service. She said:

“The government needs to be helping out everybody – it worries me just how people are going to cope.

“We use a huge amount of energy, not just in our residential areas but also in our kitchens and for our meals on wheels service so we have really got to think about our costs.

“This is a huge concern for us as we are a not-for-profit organisation

“At The Cuttings, our residents are responsible for their own bills so we have got to ensure they are not going to be turning down their heating to save money.

“We are going to have to be creative and innovative, as we always are.”

Dacre Banks pub gives warning as it faces £65,000 energy bill

The owner of the Royal Oak pub in Dacre Banks has warned that there will be a “massive” knock-on effect if local pubs close this winter after he revealed that the pub now faced an energy bill of £65,000 a year.

Speaking to The Stray Ferret, Steve Cock said he was “absolutely distraught” when he realised what the cost would be.

The pub will now have to increase its prices to try and meet the rising costs.

On Tuesday, industry group the British Beer and Pub Association (BBPA) asked for government intervention to help small businesses in the face of “out of control” bills.

It warned that there could be “real and serious irreversible” damage if nothing was done.

Until this year, the Dacre Banks pub paid between £13,000 and £15,000 for energy.

It will start paying its £65,000 bill next month after entering a three-year deal to reduce the cost down from the initially proposed £100,000 a year.


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Steve and Anna Cock face an expensive energy bill at Dacre Banks pub the Royal Oak

Steve and Anna Cock have run the Royal Oak pub in Dacre Banks for 24 years (photo: Royal Oak)

“We love the village; we love the people.”

The pub has also been hit by suppliers asking for higher prices for products including oil, meat and vegetables.

Mr Cock hopes that the Dacre Banks community will come together to support it through the winter. He said:

“We’ve been here at the pub for 24 years… We love the village; we love the people – lots of nice people come in here.”

However, the Royal Oak’s owner warned that it was not the only small business facing hardship:

“If businesses don’t get help, it’s not just us: it’s restaurants, it’s fish and chip shops, it’s little village shops. The high street will see shops closing one by one.”

The number of pubs in towns and villages has already reduced in recent years. According to real estate consultancy Artus Group, more than 7,000 have closed across the UK since 2012, bringing the total remaining open to just under 40,000 earlier this year.

The BBPA’s chief executive, Emma McClarkin, said:

“If we lose [local pubs], we not only lose businesses and the jobs that go with them, but also the beating heart of communities across the country where people gather in times of need. We need an energy cap for businesses before it’s too late.”

Community invited to ‘fill up a parking space’ with food amid cost of living crisis

The Harrogate district community is set to come together this weekend to help hungry families struggling with the cost of living crisis.

People are being encouraged to fill a parking space with food at Morrisons, Boroughbridge, which will then be donated to food banks in the area.

The event, which will take place from 10am – 4pm on Saturday, is being led by the supermarket’s community champions, Sue Robson and Karen Cooper.

Ms Cooper said:

“As you are aware, the current financial climate is beginning to affect many local families and further putting already vulnerable households at risk of going hungry. Now, more than ever, people are needing to utilise the services of food banks.

We are joining forces with local food banks to create an event which hopefully should create awareness, and ultimately, provide more food for families in need.

“We hope this event will help to inspire our community to begin, or continue, to donate to local food banks, should they be in the position to do so.”


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Customers, staff, and the wider community are encouraged to come and donate non-perishable food and place it in an empty parking space, which will be cordoned off on the day.

The idea is that the parking space, or spaces, will be filled and then distributed to food banks in the area. These include Resurrected Bites, in Harrogate and Knaresborough, Boroughbridge Community Care and other local causes.

Customers can purchase food from pre-made pick-up packs at the supermarket, or can bring their own from home. They can also buy items off the shelves.

North Yorkshire Tories call on next government to ‘get real’ over energy bills

Tory councillors on North Yorkshire County Council have told the Conservative Party leadership candidates that direct targeted help will be needed to support residents through the energy cost crisis.

Senior members of the party in the traditional Conservative stronghold of North Yorkshire say they are becoming increasingly concerned about how the most vulnerable members of the community will cope financially ahead of Ofgem confirming October’s energy price cap tomorrow.

They have pointed towards demand for North Yorkshire County Council’s Local Assistance Fund, which provides support for vulnerable people needing help with essential living costs, doubling in recent months.

Energy bills are forecast to top £5,300 annually in April next year, representing a huge increase from previous predictions.

Prime ministerial candidate frontrunner Liz Truss has promised an emergency budget if she is selected, saying she would reverse National Insurance rises and stop business tax hikes.

She has also suggested extra cash support may be available for families struggling with energy bills.

Meanwhile Rishi Sunak said he would prioritise tackling inflation and introduce more targeted support for households, pledging to reduce VAT on domestic energy bills.


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A meeting of North Yorkshire County Council’s executive this week heard its finance boss and deputy leader, Councillor Gareth Dadd, say while he remained confident the authority could rise to the challenge of tackling inflationary pressures, some residents would struggle.

Gareth Dadd

Cllr Dadd (pictured above) said:

“If I can just give one message to either one of the, well one in particular, of the prime ministerial candidates, call it hand-outs, call it what you want, there is no two ways, given the rising price cap that we are expecting in a few days’ time, direct support will be needed to those most in need.

“A pound a week saving via a tax cut will not make the cut as far as I am concerned across the most vulnerable residents in North Yorkshire.

“It’s about time we got real and recognised this and it’s direct support that’s needed as there’s an impact on our services and our costs. I think we’ve already seen evidence of that through the Local Assistance Fund.

“The plea is direct target help with those energy bills will go a long way to seeing off some of the demand rises that we’ve seen lately.”

£70,000 energy bill increase forces Harrogate district farm shop to close

Ainsty Farm Shop is to close next month after its owners were told their annual energy bill was set to jump from £20,000 to £90,000 a year.

Farmers Lily and Stuart Beaton have run the popular store for 22 years and have been in their current premises off the A59 near Kirk Hammerton since 2005. The shop sells meat from their farm as well as other produce grown locally.

The couple’s annual energy bill is due to renew next month and they received a new quote last week that was so shocking they didn’t think it was real.

Ms Beaton said:

“I said they’ve sent the wrong quote, this can’t be right. Are you sure they sent the right quote?”

Massive price hike

They contacted an energy broker, who managed to get the quote down to £76,000, but it was still far more than they are able to afford.

It led to the heartbreaking decision to close the farm shop, which has turned their lives “upside down”.

Ms Beaton added:

“We just don’t have that extra £50,000, it’s not the type of money that sits spare.

“If we were to try and put an increase on prices and charge customers more, that wouldn’t be fair, it would exclude a lot of customers. We’d just price ourselves out of the market.”


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The cost of living crisis is now being felt by just about everyone, with wholesale energy prices soaring due to the war in Ukraine as well as high demand post-covid.

But for owners of small businesses like Ainsty Farm Shop, it can sting seeing oil companies like Shell and BP post record profits whilst they are forced to close their doors.

Ms Beaton said:

“It’s just phenomenal the record profits they are announcing for these businesses, yet everybody else underneath them is going out of business because they can’t sustain the rises. That’s where the problem lies, that’s what needs sorting out.”

‘Tip of the iceberg’

She believes the closure of their business is the “tip of the iceberg” and fears for how the food and retail landscape could eventually look.

The couple hope their plight acts as a warning to show that small businesses need more help if they are going to weather the current crisis and come out the other side. Ms Beaton said:

“It will be a very sad day when there are only supermarkets and no independents. It’s what will happen unless something is done now, but it’s been too late for our shop”.

Since announcing their closure over the weekend they have been heartened by the messages of support and goodwill from customers.

After September, they will continue to sell meat and produce from their farm via their online shop.

“Some of the customers came through the doors when we opened our first shop. They are very loyal, lovely customers. It’s heartbreaking to think these people you see weekly you won’t see them again.

“Its been a long time, our kids have been born since we’ve had the shop, they’ve worked here too during school holidays. It’s just all going to end which feels very strange.”

To sign up to the Ainsty Farm Shop mailing list for updates on how to still buy meat from them after they close, email sales@ainstyfarmshop.co.uk or call 01423 331897