Questions still surround the closure of a Ripon care home more than two months after the care group which runs the home announced the decision.

Skell Lodge, which is owned by the Maria Mallaband Care Group (MMCG), operates from a listed Victorian building on South Crescent.

MMCG told the Stray Ferret in October that the building would “shortly no longer meet appropriate building regulations” so it would need to move residents out before the end of the year.

The Stray Ferret has asked MMCG a number of times what the problem with the building is and whether it would it possible to remedy the problem. We did not receive an answer.

A spokesperson for the care group has, however, since said:

“We can confirm that all residents have found alternative accommodation.

“We have worked hard with the team at Skell Lodge, and our partners locally to ensure residents and their families have been supported and have received the help needed during this difficult period of adjustment.

“It is expected that all residents will be settled into their new homes in time for Christmas.”

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We have spoken to two staff members and the family of a former resident. They all raised concerns about how staff and residents have been treated. They also said they were not aware of any problems with the building.

A spokesperson from the CQC said:

“We are aware that the provider Skell Lodge in Ripon has taken the decision to close the service at the end of this year.

“We are monitoring the situation closely and liaising with North Yorkshire County Council to ensure that people are moved safely to alternative services that are appropriate to their needs.”

A spokesperson for North Yorkshire County Council said:

“The future of the residents and the staff is our paramount concern.

“We continue to work with the care provider and the CQC and with residents and their families to try to ensure the smoothest possible transition for people.”

The gravity of the staffing crisis in social care has been underlined as North Yorkshire County Council launches its biggest ever recruitment drive for the sector.

The number of people applying for social care jobs has plummeted, partly due to yesterday’s introduction of mandatory vaccines for care staff.

A full meeting of the council next week will hear at least three of its executive members highlight concerns over the 70 per cent drop in applications for jobs in social care across the 500 providers in the county since July and providers continuing to go out of business, partly due to staff costs.

On any given day there are at least 1,000 jobs available across the county.

A high percentage of the county’s care homes are in the Harrogate district.

In an attempt to fill the vacancies, providers in the county are offering extra financial incentives to staff to take on the roles, from a £1,500 golden handshake for a care setting nursing role in Northallerton to carers being offered £2,000 for referring three friends.

Councillor Michael Harrison, executive member for adult services, said:

“We have people who have joined us from all different types of experiences, some from the entertainment sector; actors, drummers, from the travel sectors; pilots, cabin crew, and everything in-between.

“There is a great career to be had in care and great stability and we support people who join us with career development. From the word go you can make a big difference to somebody’s life in this job; the work that you do really counts towards improving lives and no two days are the same.”

There are 20,000 people in North Yorkshire working in the care sector, from the 13,000 care and support workers in 500 organisations providing services in residential care and people’s homes through to social workers, project managers and administrators.

The alerts come after the authority said it was having to intervene in a number of care homes to keep them staffed and the government undertook to provide workforce recruitment and retention funding to support local authorities and providers to recruit and retain sufficient staff over winter.

In a statement to the meeting, the authority’s leader, Councillor Carl Les, said:

“I am pleased that as the government launches a nationwide initiative we are undertaking more locally the biggest ever recruitment campaign to attract people into a rewarding and progressive career.”

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The council has recently warned the situation would only worsen with about 200 fewer care workers in the county due to rules requiring all care workers to be vaccinated.

Before yesterday’s deadline, numerous foreign-born care staff in North Yorkshire had said they would leave the UK if they had to have the covid jab to work.

Pay concerns

Care workers have also suggested the lack of pay progression, with staff with more than five years’ experience being paid just 6p more an hour than those with less than a year in the role in 2020-21 is a cause of recruitment difficulties.

In a statement to the meeting, Councillor Michael Harrison, the authority’s adult social care executive member said the county’s situation reflects fierce competition within the labour market alongside hospitality, retail, heavy goods transport and construction.

He said:

“Pressures are building within nursing, residential home and domiciliary care capacity as a result of workforce pressures within the external market, and we continue to see provider failures in the system.

“Packages of care are being handed back to the council to either re-source or find alternative solutions to keep people safe. This is putting significant pressure on and impacting our in-house provision as we try to find solutions for people or fill the gaps using staff from our services.

“This is impacting our ability to provide re-ablement and respite services. Complex care packages are being handed back at short notice alongside those requiring two carers or in more rural locations. In addition we are seeing care home providers withdraw from providing nursing care or withdraw completely from the market.”

Warning of “difficult choices” in the upcoming Budget, the council’s finance boss Councillor Gareth Dadd will tell the meeting that securing the necessary workforce remains acutely challenging.

In an attempt to ease staffing pressures, the council is working with providers and has just launched a recruitment campaign focusing on the diversity of career opportunities in care.

Coun Harrison said:

“We are working with providers and partners to look at options and ideas to work more efficiently and promote people’s safety should we not manage to recruit more people to the sector.

“A system plan is in place with short, medium and long term actions to address issues relating to workforce, which includes capacity for registered manager support to care homes, recruitment to reablement, and recruitment to NHS posts to ensure sufficient intermediate capacity is available to meet the growing demand.”

As CEO of Harrogate Neighbours Housing Association, Sue Cawthray has led her team of carers through the toughest year of their professional lives. At the same time, they’ve all had their own difficulties to face, as she tells the Stray Ferret.

The last ten months have been challenging for all of us.

I have worked within social care for the last 27 years and it has been hit so hard – I have never experienced anything quite like it.

Personally, I have found it one of the most difficult times in my career having to be nimble in responses to the ever-changing goal posts and the potential impact, and aspiring to be a ‘mother figure’ to all my staff as well as a confidante.

I am a very positive person and my cup is always half full, but some days the negativity of our new normal lives has been mentally taxing. As there has been no respite, some days I have felt anger, frustration and huge waves of despair.

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Being apart from my family has been the biggest challenge for me – my daughter isolated in the Cayman. You may say how wonderful to be in such a lovely place, however when you are forced into a situation and you were expecting to see each other, it has been tough – the choice was taken away.

I struggled with not being able to see my mum for nine months – she is 91 and lives in the south-east and was shielding. We managed two days in September but were unable to hug and be in the same house, and then we faced a Christmas without seeing each other, like so many others.

As a Mum and Grandma, not being able to see my grandchildren and children whenever I wanted to and to spend time together doing all the ‘normal’ things you do as a family has been so tough. Even when we were in a bubble and providing some childcare support, I have been constantly worried about my situation as a front line worker and how the virus is transmitted.

The hardest has been not being able to do the natural things of hugging friends and family, and not being able to console people when they are struggling with their own personal meltdown and, equally important, all the people we care for at work who have needed us more than ever.

Sue Cawthray has kept smiling for her staff and residents, despite the challenges this year

Constantly washing hands, wearing a mask, the use of hand sanitiser, cleaning your car down every time you get in it and not wanting to go to the supermarket or any shop… Having to wipe down everything you touch all the time and always being aware of staying a distance from people.

We’ve all had to learn new ways of communicating with each other and, whether we have used Zoom or any of the other virtual platforms, it’s been a fantastic way of staying in touch with people and given us all the opportunity to continue to work and meet together – but it is just not the same.

We have lost all the social aspect of life –  whether it is going to the cinema, theatre, concerts, eating out, popping to the pub, or meeting friends and for me singing with my wonderful ‘Sing Bramham’.

Life is just not natural and all I ask for in 2021 is some return to life as we all knew it.

A carer from Knaresborough has been overwhelmed with donations after calling on the local community to send photographs of the town in an effort to boost the morale of care home residents.

After being stuck inside for months some of the residents at The Manor House care home were feeling low. Carer, Alison Morgan, set out to ask local people to send their own photos to display around the home.

At first Alison was hoping for three canvases, one to hang on each floor of the home. So far she has been sent four canvases, one framed image and multiple digital images.

One of the donated canvas by Shirley Holden.

Alison said she has been overwhelmed by the response. She said:

“It all came from hearing some of the residents worrying they may never see the autumn colours or the viaduct again and it really hit me. The residents and staff feel like its never going to end, this will give them a boost.

“It’s been amazing. I’ve even had emails from people just sending their love to staff and residents.”

The hope is for all the pictures to be displayed in a social area for residents to look at before they’re placed throughout the home.

Another donated canvas by Paul Birtwhistle. Doreen and Amy Hodgson from the Old Station Cafe in Knaresborough contributed to the printing costs.

Alison hopes the effort can continue and the home can have more local photographers or amateur enthusiasts send some of their work as residents prepare for a “difficult” Christmas.

As a result of the project, Alison has been introduced to several members of the community wanting to continue to help the care home.

They are beginning to make plans for next year, if restrictions allow, including events such as a Spring fair and an outdoor concert for residents to enjoy.

To donate a canvas or send digital prints to the care home call 01423 797555.

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A host of angels made from many different materials has started appearing around Dacre Banks and other neighbouring parishes in Nidderdale.

Rachel Ferneley, whose husband the Rev Alistair Ferneley is the vicar of Holy Trinity Church, has inspired parishioners and local people to make the angels as a means of thanking those who have helped others during the crisis and thinking of those who have died or are ill.

As well as being on display in gardens, windows of homes and businesses, they are decorating Holy Trinity itself.

At 10am tomorrow, the people who have made them are invited to bring their creations to the church for a socially-distanced open-air service led by Rev Ferneley. A rainbow of hope made up of the different written intentions will also be at the service.

Part of the Nidderdale Angels display at Holy Trinity Church in Dacre Banks.

Mrs Ferneley told the Stray Ferret:

“During the coronavirus crisis, the local community has pulled together and helped one another in many ways and I thought it would be appropriate to have a means of marking this with the Nidderdale angels.”

She added:

“This can be a way of thanking people who have acted like angels with help during the crisis, or a way of remembering loved ones who have died, or who are unwell.”

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The call for angels has sparked the imagination of the local community as the designs have come in many shapes and sizes, from the small cherub made out of chicken wire at the entrance to Holy Trinity to one made out of corks. More life-like are the two mannequins dressed in angelic clothing inside the church.

Mrs Ferneley is delighted by the response to the bank holiday event and pointed out:

“All we need now is for the angels to help us by bringing some dry weather on Sunday morning for our outdoor service!”