Taxi fare review: likely outcome revealedCabbies infuriated by ‘pedantic’ parking wardens in RiponBid to introduce single taxi zone for North Yorkshire put on hold

A bid to merge seven taxi zones in North Yorkshire into one has been postponed after taxi drivers and disabled people claimed the move would be a retrograde step.

Opponents of North Yorkshire County Council’s proposed taxi policy told a meeting of the authority’s executive it would lead to taxis clogging up town centres and sparse cover in rural areas, particularly for wheelchair users.

Yesterday’s meeting heard that a working group of elected members with significant experience of licensing had made a series of recommendations which the council’s officers had “tossed aside like a pair of old slippers” and come up with a series of different proposals.

A consultation over the taxi policy showed most people were against it and, opponents claimed, the council’s leadership appeared to be reneging on a pledge to abide by its results.

Nick Moxon, chairman of North Yorkshire Disability Forum, said:

“The suggestion that one zone rather than seven will enable wheelchair users to find taxis on ranks in future lacks any credible evidence.”

The meeting heard concerns that a dearth of wheelchair-accessible taxis in many areas of the county meant that if taxis drivers were permitted to sit on ranks miles away, wheelchair users could be left with no means of transport.

Councillors were told there were no or scant wheelchair-accessible taxi services from numerous North Yorkshire stations and buses were not an acceptable alternative as wheelchair users could not safely use many rural bus stops.

The meeting heard it was council policy to improve transport access for disabled people but there was nothing in the new taxi policy that would increase the number of wheelchair-accessible taxis.

Harrogate cabbie speaks out

One Harrogate-based taxi driver told the meeting his colleagues had said if the policy was introduced they would immediately give up their wheelchair-accessible vehicles as they would not be viable.

He said:

“The vast majority, if not all, of the hackney carriage trade is totally against the proposals to create a one zone authority for the purpose of taxi trading as this will lead to certain livelier areas becoming swamped at peak times, leaving quieter rural areas with no supply at all, leaving residents in those areas vulnerable to getting home safely.”

Karl Battersby, the council’s corporate director of business and environmental services, said the authority was aware of the need for more wheelchair-accessible taxis and that officers intended to review its policies in 18 months.

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The meeting heard the proposed policy incorporates the Department for Transport’s taxi and private hire vehicle best practice guidance and statutory standards, to ensure that the public continued to be provided with safe and accessible vehicles.

Councillors heard it would also provide a coherent regulatory framework for the trade across the county and that hackney carriage and private hire licence holders and taxi operators across the county would be treated equally.

The authority’s executive member for open to business, Councillor Derek Bastiman, said the working group’s findings had not been tossed aside.

However, the executive agreed to postpone considering the proposed policy until later this month in order to examine the working group’s recommendation to allow vehicles of up to 15 years in age to be licensed to help during the cost of living crisis.

Cabbies angry over plans to shorten Harrogate taxi rank

Cabbies have reacted angrily to plans to shorten the length of the main taxi rank in Harrogate as part of the £11.2m Station Gateway scheme.

The rank on Station Parade, opposite the train and bus stations, currently accommodates about a dozen hackney carriages.

Councillors want to reduce this by two vehicles and introduce a new bay over the road under plans to introduce single-lane traffic on Station Parade and create new cycle paths.

North Yorkshire County Council, which is leading on the gateway scheme, included the taxi rank proposals in new design plans that went out to consultation yesterday.

Tania Weston, the council’s programme manager for the gateway scheme, told a media briefing about the new designs last week that cabbies were satisfied with the new arrangements, which also include creating extra bays outside Mainline Taxis further along Station Parade.

Paul McMahon, who owns PM Taxis, said cabbies were told in talks with the council that the Station Parade rank would stay in its entirety.

He said:

“They have completely backtracked on what we were told.

“How can you possibly service a busy railway station, especially when conferences are in town, when you shorten the taxi rank?”

Kevin O’Boyle, who owns Central Taxis, said several town centre bays would be lost if the part-pedestrianisation of James Street also went ahead. He said:

“This would be an unfair, derogatory step.

“Problems were pointed out at council liaison meetings a good six months back but it appears to have changed nothing.”

Mr O’Boyle said shortening the main rank and creating a new bay over the road, which he understands will be for wheelchair-accessible taxis, would cause tensions among cabbies.

He said drivers sometimes already had to loop round Harrogate because spaces weren’t available on the rank and the situation would get worse.

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He added it would also cause a scramble for customers on two fronts and cause ill feeling amongst cabbies waiting on the current rank who saw a wheelchair-accessible vehicle nip into the new bay over the road and pick up a non-wheelchair user.

Mr O’Boyle added:

“They need to get it into their heads that taxis are part of the infrastructure of the town.”

“Creating another rank will only cause divisions within the taxi trade.”

Harrogate taxi

Ms Weston said in a statement:

“During the second consultation we received feedback from taxi drivers and companies about the proposed changes.

“As a result, we are retaining the current taxi rank on Station Parade but this will be slightly shorter.

“There will be a relocated taxi space on the opposite side of the road.

“We have also included a raised table on the northern part of Station Parade (between Bower Road and Cheltenham Parade) to make easier for people to cross the road to access the taxi company.

“Previously taxi drivers requested additional taxi rank spaces on the west side of the town centre and we will offset any loss through the Transforming Cities Fund project by providing new spaces in this area.

“Additionally, should a decision be taken to progress the scheme, the contractor will be contacting taxi companies to understand their requirements during construction, including the potential location of temporary taxi ranks.”

‘Fantastic regeneration project’

The gateway project is one of three active travel schemes in North Yorkshire, and 39 nationally, being funded by the Department for Transport’s Transforming Cities Fund.

It is supported by North Yorkshire County Council, Harrogate Borough Council and West Yorkshire Combined Authority.

Councillor Phil Ireland, Harrogate Borough Council’s cabinet member for carbon reduction and sustainability, said last week hailed the scheme as a “fantastic regeneration project and the first major investment in Harrogate in 30 years”.

But business groups have expressed concerns about its impact on retail.

‘We just want to make a living’: Harrogate cabbies hit out at new rules

A group of over 100 taxi drivers has said it feels unfairly targeted by Harrogate Borough Council after the authority agreed new licencing conditions that include suspending drivers who get seven penalty points for speeding.

The conditions also stipulate drivers must keep taxi plates on their vehicles even when they are not working and they must attend mandatory training courses.

The council has said the changes are “reasonable” and will improve safety for passengers but cabbies argue the policies are draconian and will put good drivers out of work.

Several drivers the Stray Ferret spoke to today on Harrogate’s taxi rank on Station Parade said the new conditions were the last thing they needed after a tough couple of years due to covid and spiralling fuel costs.

Currently drivers face a suspension if they tot up 12 points for speeding.

‘Totally out of order’

Dave Goodall, a taxi driver at Blueline, called the new conditions “upsetting” and “totally out of order”.

He said drivers could easily rack up thousands of miles a month and were faced with an ever-increasing number of hidden mobile speed vans around the Harrogate district, as well as cameras in nearby cities such as Leeds, York and Bradford.

He said:

“To have this put on us, on top of everything else, it’s a bit too much.”

Mr Goodall said cabbies often had difficult customers who were drunk, high on drugs or had mental health issues, which could distract drivers and result in them inadvertently going over the speed limit.

He added:

“If someone is caught doing 70mph in a 30mph zone, yes, they should be reprimanded.

“But to say if you get seven points you could be suspended, we think that’s totally out of order. With the best will in the world it’s so easy to get points sometimes. 

“There are drivers who are on six points now who are very, very nervous. They are not bad drivers.”

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Musa Ebzao, a Hackney cab driver in Harrogate, said covid had already led to an exodus of drivers in the town. He fears the changes would put off new drivers from joining.

He said:

“We are fighting for our businesses. There’s a shortage of drivers already and a lot of lads will leave the trade. It’s the Harrogate people who will suffer.”

United front

A letter objecting to the new conditions has been signed by over 100 drivers and it will be delivered to Harrogate Borough Council’s civic centre next week.

The drivers are putting on a united front, with signatures from drivers at all the large firms, such as Blueline, Mainline and Central as well as smaller companies and private hire drivers.

They said they have not ruled out legal action or protests, like those seen in Leeds over similar proposals, in the future.

Council’s response

The proposal to suspend taxi drivers who receive penalty points has been put forward by the Department for Transport. However, it does not specify how many points a taxi driver can get before their licence is revoked.

In Harrogate, drivers will still be given the chance to argue their case and give reasons why their licence should not be revoked.

A council spokesperson said:

“The safety of customers using taxis is paramount.

“Seven penalty points issued for motoring offences is consistent with proposals for City of York and the West Yorkshire authorities and is recommended in national guidance.

“Taxi drivers’ licences are reviewed on an individual basis when points accumulate. And while the policy specifies seven points, an opportunity is given to the driver to put their side and reasons why their licence should not be revoked.

“Once a vehicle is licensed it is always a licensed vehicle and the law does not permit drivers to take licence plates off. It cannot sometimes be a private vehicle and sometimes be a licensed vehicle at the driver’s choice. And by ensuring a valid licence plate is secured and displayed at all times it allows the public to identify the vehicle as licenced by the local authority, and prevents it being stolen and used by others.”