CBD company officially opens Harrogate storeNew direction for Baltzersen’s cafeBaltzersen’s announces major changeAre there too many coffee shops in Harrogate?What our business community is saying about 2024

As 2023 winds down and we start to look to the year ahead, there are some things we can be fairly certain will come our way over the next 12 months.

North Yorkshire will go to the polls in May to elect its first ever Mayor, and there will probably be a General Election too. One has to be held by January 28, 2025, but sometime in 2024 May or November, perhaps seems far more likely.

The Bank of England expects inflation to continue to fall over the coming year, and so too will house prices, according to most forecasters.

Locally, though, individual people in business have their own forecasts – and hopes – for the year ahead. So we asked a cross-section of the district’s business community what their aspirations and expectations are for 2024. From electric gritters to selling beer in Taiwan, here’s what they had to say:

Katie and Paul Rawlinson owners, Baltzersen’s and Bakeri Baltzersen

Photo of Paul and Katie Rawlinson, owners of Baltzersen's and Bakeri Baltzersen in Harrogate.“Small business owners have to be optimists by nature, so we’ll enter 2024 full of determination to make it our best year yet.

“We’ll invest further in making sure Baltzersen’s can compete with a growing number of really great venues in Harrogate.

“We’re also planning to raise our game in the bakery, Bakeri Baltzersen, with refinements and improvements planned across our whole range of bread and pastry, including a good number of new products and the launch of our first vegan range.”

Photo: Matthew Lloyd.


Annie Wilkinson-Gill owner, The Crystal Buddha, Knaresborough

Photo of Annie Wilkinson-Gill, owner of The Crystal Buddha in Knaresborough.“I’m very excited for what 2024 will bring for The Crystal Buddha.

“I have so many things planned for next year, including organising the Knaresborough Wellness Festival on March 24, which is a celebration of lots of lovely local holistic businesses, where anyone can come along and sample what they have to offer!

“We have talks and workshops, stalls and an opportunity to experience a sound bath or aura photography alongside some self-care and retail therapy.”


Simon Eyles managing director, Bettys

Photo of Simon Eyles, managing director of Bettys in Harrogate.“As with the last few years, I am sure this next year will bring lots of uncertainty, challenge, and change. One thing that is for certain, Bettys will continue to focus on delighting every single customer.

“I’m expecting customers to be increasingly selective in where they spend their money, so we will ensure we provide a brilliant Bettys experience like no other.

“I’m also looking forward to some amazing new menu items and delicious new products from our craft bakery. Look out for those!”


Matthew Chapman manager, Harrogate BID

Photo of Matthew Chapman, manager of Harrogate BID.“Looking ahead to 2024, as we launch the new objectives within our term 2 business plan of pride in our town, a vibrant town and voice and vision is looking as positive. Dates for events are set, promotional plans for our town taking shape and proactive Harrogate BID teams on the street likely to be expanded.

“Strategically, we would like to see the Government follow up on a policy announced in May 2022 on local leaders being given more power within long-term commercial vacant units.

“We are also keen to continue our positive collaboration with the local authority and future North Yorkshire Mayor as we head towards devolution that should provide more local powers, decision making and funding.”


Zakaria Battal owner, Kurdish Kitchen, Harrogate

Photo of Zakaria Battal, owner of The Kurdish Kitchen in Harrogate.

“I think my business will carry on growing in 2024.

“It can be hard to get bookings, and when I do, there’s so much paperwork, but that’s actually good, as it makes me more experienced.

“It also makes it safer for people – I have a five-star food hygiene rating.

“My dream is to open a Kurdish Kitchen restaurant here in Harrogate, so hopefully I’ll get closer to doing that. I’m starting small and slowly getting bigger, one step at a time.”


Sharon Canavar – chief executive, Harrogate International Festivals

Photo of Sharon Canavar, chief executive of Harrogate International Festivals.“2024 will be the first year we have the Harrogate International Festivals team back up to full strength post-Covid, so I am looking forward to an amazing year of events and festivals.

“We have our usual programmes with one or two very special events including a free light festival across Harrogate town centre, as well as the return of the Spiegeltent – so lots to celebrate.

“We know times are hard for everyone, so I hope that the range of work we do will touch everyone in some way, bringing a little joy or fun into their lives and the community which we serve.”


Richard Bradbury managing director, T&R Theakston

Photo of Richard Bradbury, managing director of Masham brewer T&R Theakston, with a pint of Old Peculier.

“At Theakstons, we expect to see continued growth for our major brands like the iconic Old Peculier and some of the new beers which have been going down incredibly well as increasing numbers of pubs and supermarkets choose to stock our beers. Although prices continue to increase, the fact that the rate of increase is much lower than 12 months ago gives us confidence that we can continue to keep our beers affordable for drinkers, wherever they’re purchased. 

“As a business, our focus for 2024 will continue to place beer quality at the centre of everything we do. As a result, we are substantially growing our investment into the brewery to keep this at the heart of our business and honour our commitment to drinkers. 

“Turning further afield, having re-entered the US market in 2023, we’ve been buoyed by the growing worldwide demand for our beers and are looking forward to building new distributor relationships in countries including Poland, Sweden and Taiwan.


Lee Bellwood – co-owner, Major Tom’s Social

Photo of Lee Bellwood, co-owner of Major Tom's Social in Harrogate.

“Being an independent in the bar and restaurant trade is always challenging. With various terrible things happening around the world, I’m happy if we can keep our heads above water. We are in a fortunate situation compared to lots of others. 

“At Major Tom’s Social we are looking at extended opening hours and organising some more social educational events. 

“Hopefully, Harrogate will still attract visitors and tourists even with its dwindling high-street presence.”


Paula Lorimer director, Harrogate Convention Centre

Head-and-shoulders photo of Paula Lorimer, director of Harrogate Convention Centre.

“Future forward bookings for the year ahead look promising and we are expecting to exceed driving £40 million of economic impact in 2024/25 to support businesses.

“I would like to thank businesses across the borough, especially the hotels and restaurants who support our clients and make event organisers and delegates feel so welcome in our spa town. If Harrogate Convention Centre is successful in making the business case for further investment, then the sky’s the limit to what we can achieve!”


Charlene Lyons CEO, Black Sheep Brewery

Photo of Charlene Lyons, CEO of Black Sheep Brewery in Masham.

“It goes without saying that 2023 has been a turbulent year, with inflated prices and the cost-of-living crisis impacting us and so many businesses across the Harrogate district. However, Black Sheep Brewery is still moving forwards and we’re hopeful for a much stronger 2024 with some positive changes coming soon. We remain committed to securing local employment as well as continuing to innovate and produce high-quality beers, brewed right here in Yorkshire.

“There have been many positive things that have happened at the brewery in recent months that have helped the team finish strongly for the year. This includes the opportunity to collaborate with and raise funds for Rugby legend Rob Burrow MBE with the launch of ‘Burrow’s Blonde’, a delicious new beer now on tap in your local pub that is already proving to be one our most popular brews.

“In 2024, we also plan on further cementing partnerships with pubs and retailers both across Yorkshire and the wider country, as well as supporting our local communities by renewing sponsorships with grassroots sports clubs such as Harrogate Town AFC.”


Jonathan Lupton managing director, Econ Engineering, Ripon 

Photo of Jonathan Lupton, managing director of Ripon-based Econ Engineering.

“This year has seen Econ continue to develop and demonstrate the UKs first ever fully electric gritter, the E-QCB, which is currently being used at various sites across the country. A major stride in the push for a more sustainable solution to our nation’s working fleet of vehicles, we look forward to working with councils and contractors in 2024, helping them to cut their emissions footprint. 

“The E-QCB, which has a unique swap-body system allowing it to be used all-year round as a gritter, tipper and caged body vehicle, has already made quite an impact and is a major game-changer when it comes to the environmental impact of fleet operations up and down the UK. We hope 2024 will see us build on that initial success.” 


Peter Lacey joint managing director, Whole Systems Partnership; executive team member, Knaresborough & District Chamber

Photo of Peter Lacey, joint managing director of Whole Systems Partnership in Knaresborough, and executive team member of Knaresborough & District Chamber.

“During 2023, Knaresborough & District Chamber, along with other groups in the town, planted the seeds for what I hope will be a year in which we begin to realise the full potential of our fantastic town.

“Securing funds from North Yorkshire Council to explore exciting new ventures will enable us to find our voice for the benefit of businesses and the wider wellbeing of residents and visitors alike.

“The Whole Systems Partnership is in the business of helping the health and care systems across the country to deliver the best possible services for their local populations. For example, early in 2024 we’re looking forward to spreading our wings across the Pennines to help Lancashire County Council work more closely with the different NHS organisations in their area.

“The great thing about being in Knaresborough, however, if that the lessons we learn elsewhere can also be applied in our town, something we’ve supported through Covid and in our support to Knaresborough Connectors in their work to make the town an even better place to live, visit or work in.”


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New charity shop and cafe to open in Harrogate

A new charity shop and café is to open at Hornbeam Park in Harrogate next week.

Yorkshire Cancer Research is opening the shop and café at its new centre on Hornbeam Square West.

Income will fund services such as the charity’s health and wellbeing programme for people with cancer called Active Together, which will be available at the same centre from November.

Tony Graham, director of retail at Yorkshire Cancer Research, said:

“Our beautifully stocked shop will offer a unique experience where people can purchase high quality pre-loved fashion, accessories, home-ware, books and records.

“Thanks to supporters’ kind donations, the shop offers a range of desirable products – from vintage collectables and high-end labels to nearly-new fashion.”

The new Café Hornbeam

 

Staff and volunteers celebrate the opening of the shop and café.

The charity said its Café Hornbeam will serve healthy breakfasts as well as waffles, sandwiches and salads. Harrogate-based bakery Baltzersen’s will provide the pastries and cakes.

The shop will open from 9am to 5pm from Monday to Saturday and from 10am to 4pm on Sundays.

The café will open from 8am to 6pm from Monday to Friday, from 9am to 5pm on Saturdays and from 10am to 4pm on Sundays.


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Baltzersen’s to close Harrogate coffee shop

Baltzersen’s is to close its Harrogate coffee shop and sublet the premises due to a decline in visitors.

The Scandinavian-inspired coffee shop is situated next to the company’s main cafe, which remains open, on Oxford Street.

In a social media post, Baltzersen’s said many people will have noticed the coffee shop has been empty for a while. It added:

“We have struggled to open it for any prolonged length of time since the covid pandemic. It simply hasn’t been busy enough, especially during the week.

“Whilst the cafe still has queues at the busiest times, the truth is visitor numbers are down overall and have been since reopening after lockdown.

“In the current climate we think the best choice is to try and sublet the premises – offering the space for someone else to use in order to help with paying the rent.”


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The coffee shop opened in November 2018, and the company said in its post “we are extremely sad to see it go”, adding:

“It is a struggle for so many people and businesses at the moment and that includes Baltzersen’s. We’ve said it before, but we really do appreciate all those that can visit the cafe, whether on a regular basis or as a one off.”

Montpellier Properties is to market the property.

The post prompted supportive comments, with one person saying they made detours to Harrogate on their trips from near Cambridge specifically to go to Baltzersen’s. Another said they make the best cinnamon buns.

 

 

 

Mixed picture for Harrogate town centre as jubilee celebrations end

The jubilee weekend may have been one of celebrations for communities but it was a mixed picture for businesses in Harrogate town centre.

The Harrogate Tea Rooms in the Westminster Arcade was among those to say the jubilee did not prove to be a recipe for success as it had its worst ever Saturday, after 10 years in business.

Tony Wilkinson, who owns the business with his wife Carrie, told the Stray Ferret:

“We had a good Friday and the Thursday was OK too. But Saturday was 70% lower than normal.

“We did open on Sunday, which we don’t usually, but it was very quiet.”

Despite support from customers on social media, even the celebratory high tea menu was not enough to draw patrons away from events elsewhere.

Not sure about where all the events were, but for us that was our worst Saturday EVER!!!

— The Harrogate Tea Rooms (@HarrogateTeaRms) June 5, 2022

Around the corner at Baltzersen’s on Oxford Street, Saturday and Sunday also proved to be quiet. However, owner Paul Rawlinson was philosophical:

“We’ve served a lot of guests and hopefully delivered a positive experience for everyone that chose to visit us. We appreciate the ongoing support of families in Harrogate and Wetherby.

“In terms of the business, we saw a hugely increased demand on Thursday and Friday but recorded quietest weekend days of the last six months over the weekend.

“Weather will have been a factor and the end of the school half-term holidays can often lead to a quieter weekends too. The differences largely cancelled each other out so in many ways it was business as usual.”


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At food retailer Cook on West Park, trade was also slow across the weekend. However, shop leader Mike Jarvis said the previous few days had been extremely busy as people stocked up ready for the bank holiday.

“We had such a big surge from Monday to Wednesday. Home deliveries were up for us too.

“We do a lot of buffet food and we had coronation chicken and Eton mess parfait – all good things for street parties.”

Working across the company’s shops in Harrogate and Moortown, Mr Jarvis said the picture was similar, as it was at Cook branches around the country.

Harry Gration opens the Little Bird Artisan Market for the Queen’s platinum jubilee in Harrogate’s Valley Gardens

Among those who did very well during the jubilee weekend itself were the traders at Little Bird Artisan Markets, which had events in Knaresborough and in Harrogate’s Valley Gardens. Managing director Jackie Crozier said:

“We are absolutely delighted with how the platinum jubilee celebrations have gone over the weekend. We have delivered seven events over four days including Knaresborough and, of course, Harrogate for three days.

“I have lost count of the amount of traders who have said they have had their best trading day ever.

“This weekend was just what the country needed and especially our artisan traders. It was so wonderful to be part of so many events working alongside local councils.

“As we have our regular artisan market on the first Sunday of the month in Valley Gardens, it was great to see so many of our regular customers returning.”

The weekend was also a success for the Harrogate Bus Company. Partnering with Harrogate BID, it offered free travel on its electric services between the town centre and Jennyfield, Harlow Hill and Bilton.

Managing director Alex Hornby tweeted that passenger numbers were significantly up on previous comparable dates.

⚡️ Amazing news following a busy #PlatinumJubilee in Harrogate: our #JubileeFreeway of free buses on #HarrogateElectrics saw:

⬆️ Thu +25% more customers than May Day
⬆️ Fri +51% v May Day
⬆️ Sat +60% above average of last three Sats
⬆️ Sun +34% above average of last three Suns pic.twitter.com/GGpzk6umGc

— Alex Hornby (@alexhornbybus) June 6, 2022

Matthew Chapman, manager of Harrogate BID which also helped to organise the Jubilee Square events on Montpellier Hill, said:

“I was in town every day of the celebrations and there were certainly plenty of people around.

“Each of four days of the Queen’s Platinum Jubilee celebrations saw thousands of people visit Jubilee Square.

“We deliberately didn’t have any food and drink concessions at Jubilee Square, as we hoped those coming to it would go into town either before, or after, and patronise our pubs, bars and restaurants – which they did!

“The ‘Jubilee Freeway’ brought passengers travelling on electric buses into town for free on Thursday through to Sunday, and the numbers riding these buses was significantly more than for previous bank holidays and the last three weekends.

“We also had street entertainers on three of the four days, which were very well receive, and again gave people another reason to come into town.”

Three teens on Harrogate Theatre roof plead guilty to causing £800 damage

Three teenagers have pleaded guilty to causing £800 worth of damage after climbing on to the roof of Harrogate Theatre.

Police arrested the youths on January 25 after being called to reports of young people on the roof at the 122-year-old theatre on Cheltenham Parade.

The three males, who are aged 14, 15 and 17 and can’t be named for legal reasons, were sentenced at Harrogate Magistrates Court on Friday. They all live in Harrogate.

They all admitted damaging scaffolding to the value of £300 and causing £500 damage to a Ford transit van belonging to nearby Scandinavian cafe Baltzersen’s.

The 15-year-old was referred to North Yorkshire youth offender panel for 12 months and ordered to pay £200 compensation.

The 17-year-old was referred to North Yorkshire youth offender panel for six months and ordered to pay £200 compensation.


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He also breached a 12-month conditional discharge order received in October for driving without insurance or due care and attention. No action was taken on this breach.

The 14-year-old received a six-month conditional discharge order and ordered to pay £200.

Harrogate firefighters and police attended the 4am incident on January 25.

The theatre is undergoing a £1 million refurbishment that is due to be completed this month. Scaffolding remains in place.

Five independent Harrogate cafés to visit for a coffee and festive treat

When the weather outside is frightful, nothing beats a decent coffee and a festive treat to get you in the mood for Christmas.

There are some amazing independent coffee shops in Harrogate, which blow the chains out of the water.

And after trudging round the shops, there is nothing better than seeking sanctuary in one of them – and indulging on a bit of cake while you’re at it. It would be rude not to at this time of year.

I spoke to some of the teams behind some of the town’s indie coffee shops about getting festive and asked them to pick their favourite Christmas bake.

No. 35, Cheltenham Crescent

Established in 2017, No.35 is a popular choice for coffee aficionados in the town. It’s small, cozy vibes are perfect for that festive feel. The baristas are some of the friendliest in town and their latte art is always impressive.

Coffee: North Star No.35 Honduras blend, with notes of honeydew melon, rum and almond

Barista Chris Pang’s favourite festive bake: Gingerbread cookie

He said:

“They are really Christmassy and there aren’t any other places that do them. They have an amazing gingerbread filling and you can stick them in the microwave as well.

“I love working here at Christmas as everyone is in good spirits and the atmosphere is always really festive.”

Barista Claudia Norris’ favourite festive bake: Christmas fruit loaf

She said:

“A customer actually said it’s better than Grandma’s Christmas cake and you can’t really go wrong with it at this time of year.”

Barista Elliot Lee’s favourite festive bake: Christmas Bakewell slice

He said:

“It’s our bestseller and it’s basically a mince pie in a Bakewell sponge. It’s small and sweet and just enough.”

Baltzersen’s, Oxford Street

The Scandinavian’s do Christmas with style and so does the Scandi-inspired Baltzersen’s, which has been a staple of Harrogate’s independent scene for almost a decade. Check out the quirky Christmas tree decorations that have been painstakingly individually hung across the whole café.

Coffee: North Star Baltzersen’s blend, with notes of milk chocolate, plum and hazelnut

Barista Brontë Madeley’s favourite festive bake: Christmas gingerbread cookie

She said:

“Our in-house baker makes all of our biscuits downstairs. I love how much time she spends on the little decorations.”

Chef Lukaz Maszczyk added:

“I love working here at Christmas. It’s very homely and inviting and we have lots of regular people coming in every day.”


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Bean & Bud, Commercial Street

This one is a bit of a different escape from the festive shopping, as the owners, Phil and Helen Dolby, refuse to play Christmas music. So if you’re sick of Shakey, Bean & Bud is ideal. However, they couple aren’t anti-Christmas by any means and you’ll still be able to choose from a selection of single origin coffees – they have several – and a festive treat.

Coffee: Campbell & Syme’s Brazil Mauricio Barbosa, with notes of milk chocolate, caramel and melon

Helen and Phil’s favourite festive bake: Christmas pudding flapjack

Helen said:

“I like to have the lights up and it’s always a nice festive atmosphere at this time of year.

“We like the Christmas pudding flapjacks as they are locally-made and are a bit different.”

Paul added:

“We are a sanctuary from the same repetitive Christmas songs you hear every year. You can come to Bean & Bud and you will never hear a Christmas song.”

Hustle & Co, Station Parade

The healthy eaterie Hustle & Co celebrated its first birthday this week and has managed to keep going strong, despite launching during a worldwide pandemic. Lots of the cakes here are vegan and gluten free, so everyone has a chance to get their festive bake fix. It always has a warm, friendly vibe in here and the twinkly decorations are lovely.

Coffee: York Emporium Peru Cecanor Cafe Femenino, with notes of milk chocolate, almond, honey and apricot

Co-owner Jo Bradshaw’s favourite festive bake: Peppermint slice 

Jo said:

“Our peppermint slice is vegan and gluten free. It’s reminiscent of a candy cane and treats during the Christmas holidays. It’s a little bit indulgent at this time of year. It has a chocolate oaty baste, peppermint fondant and dark chocolate topping.”

Front of house team leader Victoria Coltman said:

“I love the positivity and happy vibes that come from every customer who enters the doors at this time of year.”

No. 43 Brew Bar, St Winifred’s Avenue

Located in the heart of the community on St Winifred’s Avenue, a stone’s throw from The Stray, Brew Bar is another friendly independent on the scene. The selection of cakes is always impressive and the festive treats don’t disappoint. It’s hard not to feel Chrismassy with their twinkly decorations, and they also do little gifts so you can shop while you drink coffee.

Coffee: Lonton Coffee Company’s No. 43 Brew Bar Blend

Barista Elliot Dodson’s favourite festive bake: Reindeer tiffin

He said:

“We are a community coffee shop and we want to have fun and give something back. We have a lot of families come in and the reindeer tiffin is the kind of cake that shows our values.

“I feel great working here over Christmas. It’s always nice to see the core values of Christmas and the spirit of people, the togetherness, the community and the love. Customers are very festive and we have people come in and dress up. We also have a visit from Olaf and Buddy the Elf every Saturday at 1pm until 1.30pm.”